£141.79

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IGI Global Strategic Marketing Management Service Industry Book

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£203.39 £135.63 £150.41 £165.20 £179.98 £194.77 £209.55 11 August 2026 18 August 2026 25 August 2026 01 September 2026 09 September 2026
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Price range: £142 - £203

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Description

Customer satisfaction is a key factor in the success or failure of any business. Strategic Marketing Management and Tactics in the Service Industry provides the latest scholarly research on service strategies to help organizations maintain a competitive advantage. This essential reference publication covers a wide range of topics, including customer satisfaction, healthcare service, and microfinance. It is designed to support students, academics, and practitioners who need to implement modern marketing strategies to withstand competitive markets. By exploring advances in marketing, customer relationship management, and e-services, this book offers a broad range of perspectives across various industries.

Key Features

This IGI Global publication features scholarly research on service strategies to help organizations gain a competitive advantage.

The book covers essential topics such as customer satisfaction, healthcare service, and microfinance.

It explores recent advances in marketing, customer relationship management, and e-services for the service industry.

This reference work is designed for use by students, academics, and practitioners seeking to implement modern marketing strategies.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
20 March 2017
Listed Since
08 March 2017

Barcode

No barcode data available

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