£141.80

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£142 today · previous high £142 · all-time low £131

Routledge Handbook of Service Research - Business Insights

Amazon

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£141.80 £130.34 £132.84 £135.34 £137.84 £140.34 £142.84 11 August 2026 01 September 2026 23 September 2026 14 October 2026 05 November 2026
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Price range: £131 - £142

Price levels: 2 different prices over 87 days

Description

The Routledge Handbook of Service Research Insights and Ideas provides authoritative coverage of current scholarship within the growing discipline of service research. This volume features original chapters written by leading specialists to explore both the foundations and the latest innovations in services. By examining important issues related to service providers, customers, and service design, this handbook offers a comprehensive view of the field. It goes beyond standard publications by integrating material from various functional areas such as marketing, human resource management, and service process design and operations. This makes it an essential resource for understanding the complex connections between different business sectors in the service economy.

Key Features

This Routledge handbook provides authoritative coverage of current scholarship in the expanding field of service research.

Leading specialists contribute original chapters that explore service foundations and new innovations.

The text examines important issues regarding service providers, customers, and service design.

Content integrates material from diverse functional areas including marketing and human resource management.

The volume covers service process design and operations to provide a complete academic perspective.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
16 April 2020
Listed Since
02 September 2019

Barcode

No barcode data available

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