Service Quality: New Directions in Theory and Practice - Image 1

£69.47

Sage Publications Service Quality: New Directions in Theory and Practice

Name: Service Quality: New Directions in Theory and Practice
Brand: Sage Publications
Price: 69.47 GBP
Availability: InStock

White

Brands & Corporate Identity

Same price for 11 weeks. Today is much like next week.

£69 for 75 days straight · last change was Oct 2025

NEW HERE?

Amazon shows you one price. We show you all of them.

Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.

WHAT'S ON THIS PAGE

↓ Price chart
when this has been cheap or pricey

↓ Forecast
where the price is heading next

↓ Statistics
all-time high & low, recent range

↑ Price alert
name your number, we'll email you

Price History & Forecast

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 555 days • 555 data points (No recent data available)

Historical

Generating forecast...

Price Distribution

Price distribution over 555 days • 6 price levels

Days at Price

Current Price

Price Analysis

Most common price: £69 (273 days, 49.2%)

Price range: £60 - £76

Price levels: 6 different prices over 555 days

Description

The importance of service and service quality has been growing in the world economy since the late 1970s. Establishing new levels of sophistication and rigor, as well as a broad set of approaches, Service Quality presents the latest research and theory in customer satisfaction and services marketing. Designed to advance the practice of delivering superior service, the field′s leading scholars and practitioners present a wealth of ideas that include measuring the managerial impact of service quality improvement, new methods of assessing the various elements of service quality, and philosophies about the nature of customer value. Presenting diverse points of view and revealing a variety of emerging ideas, the editors conclude with a look toward the future of service quality. An exhilarating--and sometimes demanding--change of pace, Service Quality is essential for professionals, researchers, scholars, and students in marketing studies.

Product Specifications

Brand: Sage Publications
Colour: White
Format: paperback
ASIN: 0803949200
Category: Books > Subjects > Business, Finance & Law > Sales & Marketing > Brands & Corporate Identity
Domain: Amazon UK
Release Date: 07 December 1993
Listed Since: 05 February 2007

Barcode

No barcode data available

Sage Publications Service Quality: New Directions in Theory and Practice

Same price for 11 weeks. Today is much like next week.

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Sage Publications Services Marketing and Management - Textbook

Advances in Services Marketing and Management: Research and Practice: 5

Services Marketing and Management

Advances in Services Marketing and Management: Research and Practice: Vol 7

The Palgrave Handbook of Service Management

Handbook of Service Science (Service Science: Research and Innovations in the Service Economy)

Service Marketing (SAGE Library in Marketing)

Services Marketing: Concepts, Strategies, & Cases

Service Management

Handbook of Service Science (Service Science: Research and Innovations in the Service Economy)

Service Leadership: The Quest for Competitive Advantage

Services Marketing

The Science of Service Systems (Service Science: Research and Innovations in the Service Economy)

Service Management: Theory and Practice

Service Marketing

Service Delivery Manager A Complete Guide

Serviceology for Designing the Future: Selected and Edited Papers of the 2nd International Conference on Serviceology

Principles of Services Marketing

Service Supply Chain Systems: A Systems Engineering Approach: 8 (Communications in Cybernetics, Systems Science and Engineering)

Services Marketing (MCGRAW HILL/IRWIN SERIES IN MARKETING)

Service Design: From Insight to Implementation

Service Science: The Foundations of Service Engineering and Management

Service Industries Marketing: New Approaches

Serviceology for Smart Service System: Selected papers of the 3rd International Conference of Serviceology