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£37.77
About as cheap as it gets — within 5% of the all-time low it hit 3 months ago.
£38 today · all-time low £37 (Jul 2026) · usually £38
Routledge Business Success Through Service Excellence - Routledge
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Price distribution over 75 days • 3 price levels
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Most common price: £37 (45 days, 60.0%)
Price range: £37 - £53
Price levels: 3 different prices over 75 days
Description
Key Features
Routledge publication targets CEOs and executive management with actionable strategies for organisational service excellence.
Each chapter features two mini exemplar case studies demonstrating real-world success in service excellence implementation.
Framework based on the Unisys model guides companies toward becoming customer-centric organisations.
Content designed to engage entire organisations, not just senior leadership, for widespread strategic alignment.
Final chapter synthesises key learnings and provides pathways for companies to achieve sustained service excellence.
Product Specifications
- Brand
- Routledge
- Format
- paperback
- ASIN
- 0750660856
- Domain
- Amazon UK
- Release Date
- 09 July 2004
- Listed Since
- 05 February 2007
Barcode
No barcode data available
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