£60.44

This is the most expensive it has ever been. Walk away.

£60 today · previous high £60 · all-time low £60

Information Age Publishing BUILDING A CUSTOMER SERVICE CULTURE: The Seven Service Elements of Customer Success

Amazon

Price History & Forecast

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 44 days · 44 data points (no recent data)

Historical
Generating forecast…
£60.44 £57.41 £58.62 £59.83 £61.04 £62.25 £63.46 25 July 2026 04 August 2026 15 August 2026 26 August 2026 06 September 2026
View at Amazon ↗

Price data last checked 47 day(s) ago - refreshing...

NEW HERE?

Amazon shows you one price. We show you all of them.

Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.

WHAT'S ON THIS PAGE

↑ Price chart
when this has been cheap or pricey
↑ Forecast
where the price is heading next
↓ Statistics
all-time high & low, recent range
↑ Price alert
name your number, we'll email you

Price Distribution

Price distribution over 44 days • 1 price levels

Days at Price
44 days 0 11 22 33 44 £60 Days at Price

Price Analysis

Most common price: £60 (44 days, 100.0%)

Price range: £60 - £60

Price levels: 1 different prices over 44 days

Description

The tenets of excellent customer service are central to any organization that creates or delivers products or services In fact, excellent customer service is a bigger differentiator today than it was twenty years ago. Customers are hungry for good service; they are hungry to establish long-term relationships with those who provide not only a one-time solution but serve as a long-term resource. There is a problem, however. Organizations and the people who work within them have difficulty implementing the principles of customer service. The vast majority of books and training materials on customer service teach the concepts, but do not provide the tools to implement them. In The Seven ServiceElements of Customer Success, we take you on an enjoyable journey where you will learn about the foundational principles of customer service and acquire the tools to implement those principles. These application tools will help make you more successful in your job and simultaneously contribute to an enhanced service culture in your organization. In the pages that follow, we blend classic knowledge with new information to create valuable insights about how to make customer service a sustainable competitive advantage in your job and for your organization.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
30 June 2008
Listed Since
23 May 2008

Barcode

No barcode data available

Similar Products You Might Like

Customer Service Management in Africa: A Strategic and Operational Perspective
97% match

Customer Service Management in Africa: A Strategic and Operational Perspective

CRC Press

£54.54 22 Sep 2026
Customer Service Excellence A Complete Guide
97% match

Customer Service Excellence A Complete Guide

£75.97 14 Aug 2026
Customer Service Training (Pergamon Flexible Learning Trainer's Workshop Series)
97% match

Customer Service Training (Pergamon Flexible Learning Trainer's Workshop Series)

Routledge

£33.11 18 Sep 2026
21st Century Business: Customer Service, Student Edition
97% match

21st Century Business: Customer Service, Student Edition

Cengage Learning

£42.44 02 Oct 2026
The World of Customer Service
97% match

The World of Customer Service

Cengage Learning

£85.99 24 Sep 2026
Customer Service Training
96% match

Customer Service Training

Routledge

£182.76 11 Aug 2026
Customer Friendly: The Organizational Architecture of Service
96% match

Customer Friendly: The Organizational Architecture of Service

University Press of America

£72.48 25 Sep 2026
Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success
96% match

Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

CRC Press

£51.01 02 Oct 2026
Customer Xperience Leadership: A Blueprint To Maximize Performance: 1 (World Scientific Lecture Notes in Marketing)
96% match

Customer Xperience Leadership: A Blueprint To Maximize Performance: 1 (World Scientific Lecture Notes in Marketing)

World Scientific Publishing Company

£70.96 01 Oct 2026
Service Leadership: Quest for Competitive Advantage - Sage
96% match

Service Leadership: Quest for Competitive Advantage - Sage

Sage Publishing

£150.83 25 Sep 2026
ServiceNow CSM (Customer Service Management) Knowledge Guide
96% match

ServiceNow CSM (Customer Service Management) Knowledge Guide

£41.99 02 Oct 2026
Customer Service Skills for Success ISE
96% match

Customer Service Skills for Success ISE

McGraw-Hill Education

£50.34 15 Oct 2026
Fundamentals of Customer-Focused Management: Competing through Service
96% match

Fundamentals of Customer-Focused Management: Competing through Service

Bloomsbury

£33.00 30 Sep 2026
Customer Service in Tourism and Hospitality - 2nd Edition
96% match

Customer Service in Tourism and Hospitality - 2nd Edition

£115.00 24 Sep 2026
Routledge Business Success Through Service Excellence Book
96% match

Routledge Business Success Through Service Excellence Book

Routledge

£151.26 06 Oct 2026
Managing High-Tech Services Using a CRM Strategy - Business Book
96% match

Managing High-Tech Services Using a CRM Strategy - Business Book

CRC Press

£107.99 02 Oct 2026
Crafting Customer Experience Strategy: Lessons from Asia
96% match

Crafting Customer Experience Strategy: Lessons from Asia

Emerald Publishing

£73.99 02 Oct 2026
Service Marketing (SAGE Library in Marketing)
96% match

Service Marketing (SAGE Library in Marketing)

Sage Publishing

£435.00 15 Aug 2026
Practical Handbook of CUSTOMER SERVICE OPERATIONS
96% match

Practical Handbook of CUSTOMER SERVICE OPERATIONS

Springer

£161.96 09 Oct 2026
Customer Experience Management: Enhancing Experience and Value Through Service Management
96% match

Customer Experience Management: Enhancing Experience and Value Through Service Management

KENDALL HUNT PUBLISHING

£72.00 23 Sep 2026
Business Success Through Service Excellence - Routledge
96% match

Business Success Through Service Excellence - Routledge

Routledge

£37.77 07 Oct 2026
Practical Handbook of CUSTOMER SERVICE OPERATIONS (Transport Press Title)
96% match

Practical Handbook of CUSTOMER SERVICE OPERATIONS (Transport Press Title)

Springer

£156.14 15 Oct 2026
Serviceology for Smart Service System: Selected papers of the 3rd International Conference of Serviceology
96% match

Serviceology for Smart Service System: Selected papers of the 3rd International Conference of Serviceology

Springer

£137.41 19 Aug 2026
The Psychology of Customer Care: Revolutionary Approach
96% match

The Psychology of Customer Care: Revolutionary Approach

MACMILLAN

£122.41 09 Oct 2026