£157.37

Routledge Customer Service Training

Price data last checked 180 day(s) ago - refreshing...

View at Amazon

We'll watch every seller, every day. One email when your price arrives.

About as cheap as it gets. The only time it was cheaper was 2 years ago.

£157 today · all-time low £153 (Jun 2024) · usually the usual

NEW HERE?

Amazon shows you one price. We show you all of them.

Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.

WHAT'S ON THIS PAGE

↓ Price chart
when this has been cheap or pricey
↓ Forecast
where the price is heading next
↓ Statistics
all-time high & low, recent range
↑ Price alert
name your number, we'll email you

Price History & Forecast

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 551 days • 551 data points (No recent data available)

Historical
Generating forecast...
£157.75 £152.67 £153.78 £154.89 £155.99 £157.10 £158.21 10 June 2024 25 October 2024 12 March 2025 27 July 2025 12 December 2025

Price Distribution

Price distribution over 551 days • 3 price levels

Days at Price
Current Price
305 days 203 days · current 43 days · current 0 76 153 229 305 £153 £157 £158 Days at Price

Price Analysis

Most common price: £153 (305 days, 55.4%)

Price range: £153 - £158

Price levels: 3 different prices over 551 days

Description

The Trainer’s Workshop Series is designed to be a practical, hands-on roadmap to help you quickly develop training in key business areas. Each book in the series offers all the exercises, handouts, assessments, structured experiences and ready-to-use presentations needed to develop effective training sessions. In addition to easy-to-use icons, each book in the series includes downloadable resources with PowerPoint™ presentations and electronic copies of all supporting material featured in the book. Customer Service Training provides practical, hands-on guidance to help you quickly develop customer service training. Dozens of field-tested exercises, games, activities, icebreakers and assessment instruments help you teach employees the importance of customer service and improve their performance. Contains exercises, handouts, assessments and tools to help you: • create fantastic customer service to meet your specific needs • raise the bar for service excellence • become a more effective and efficient facilitator • ensure training is on target and gets results “This book is a complete training programme. Its practical learning activities and embedded assessment tools will help any company understand that first-rate training equals first-rate customer service.” Fred S. Anton, Chief Executive Officer, Warner Bros. Publications Other books in this series: Leadership Training, New Supervisor Training, New Employee Orientation Training, Leading Change Training.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
04 February 2019
Listed Since
26 July 2017

Barcode

No barcode data available

Similar Products You Might Like

Customer Service Training (Pergamon Flexible Learning Trainer's Workshop Series)
99% match

Customer Service Training (Pergamon Flexible Learning Trainer's Workshop Series)

Routledge

£60.89 28 Feb 2026
Customer Service Management in Africa: A Strategic and Operational Perspective
97% match

Customer Service Management in Africa: A Strategic and Operational Perspective

CRC Press

£50.57 07 Mar 2026
BUILDING A CUSTOMER SERVICE CULTURE: The Seven Service Elements of Customer Success
96% match

BUILDING A CUSTOMER SERVICE CULTURE: The Seven Service Elements of Customer Success

Information Age Publishing

£59.72 13 Feb 2026
21st Century Business: Customer Service, Student Edition
96% match

21st Century Business: Customer Service, Student Edition

Cengage Learning

£43.28 15 Apr 2026
Customer Service in Tourism and Hospitality - 2nd Edition
96% match

Customer Service in Tourism and Hospitality - 2nd Edition

£115.00 08 Mar 2026
Customer Service Excellence A Complete Guide - 2021 Edition
96% match

Customer Service Excellence A Complete Guide - 2021 Edition

£74.97 09 Jan 2026
Customer Friendly: The Organizational Architecture of Service
96% match

Customer Friendly: The Organizational Architecture of Service

Bloomsbury Academic

£71.74 12 Mar 2026
CRC Press - Managing High-Tech Services Using a CRM Strategy
96% match

CRC Press - Managing High-Tech Services Using a CRM Strategy

CRC Press

£106.05 18 Apr 2026
Service Leadership: The Quest for Competitive Advantage
96% match

Service Leadership: The Quest for Competitive Advantage

Sage Publications

£153.65 11 Mar 2026
The World of Customer Service
96% match

The World of Customer Service

Cengage Learning

£76.35 09 Mar 2026
Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success
96% match

Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

CRC Press

£44.70 15 Apr 2026
ServiceNow CSM (Customer Service Management) Knowledge Guide
96% match

ServiceNow CSM (Customer Service Management) Knowledge Guide

£41.99 18 Apr 2026
Services Marketing Management
96% match

Services Marketing Management

Routledge

£153.24 05 Apr 2026
Fundamentals of Customer-Focused Management: Competing through Service
96% match

Fundamentals of Customer-Focused Management: Competing through Service

Praeger

£60.38 08 Apr 2026
Customer Experience Management: Enhancing Experience and Value Through Service Management
95% match

Customer Experience Management: Enhancing Experience and Value Through Service Management

KENDALL HUNT PUBLISHING

£72.00 08 Mar 2026
Customer Xperience Leadership: A Blueprint To Maximize Performance: 1 (World Scientific Lecture Notes in Marketing)
95% match

Customer Xperience Leadership: A Blueprint To Maximize Performance: 1 (World Scientific Lecture Notes in Marketing)

World Scientific Publishing Company

£70.68 12 Apr 2026
Customer Service in Your Organisation (HR Toolkits)
95% match

Customer Service in Your Organisation (HR Toolkits)

Cipd - Kogan Page

£499.00 27 Jan 2026
Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships
95% match

Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships

CRC Press

£60.89 10 Mar 2026
Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality: 139 (International Series in Operations Research & Management Science, 139)
95% match

Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality: 139 (International Series in Operations Research & Management Science, 139)

Springer

£136.22 14 Jan 2026
The Routledge Handbook of Service Research Insights and Ideas
95% match

The Routledge Handbook of Service Research Insights and Ideas

Routledge

£139.00 13 Jan 2026
Internal Customer Service A Complete Guide - 2021 Edition
95% match

Internal Customer Service A Complete Guide - 2021 Edition

£74.97 09 Mar 2026
Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance Series)
95% match

Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance Series)

Routledge

£59.42 27 Feb 2026
The Operational Excellence Library; Mastering AI in Customer Support Optimization
95% match

The Operational Excellence Library; Mastering AI in Customer Support Optimization

£74.97 24 Feb 2026
Managing Customer Experience and Relationships: A Strategic Framework
95% match

Managing Customer Experience and Relationships: A Strategic Framework

Wiley

£59.83 18 Mar 2026