£182.76

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£183 today · previous high £183 · all-time low £167

Routledge Customer Service Training

Amazon

Price History & Forecast

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£182.76 £164.89 £168.79 £172.69 £176.58 £180.48 £184.39 25 July 2026 29 July 2026 02 August 2026 06 August 2026 11 August 2026
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Price distribution over 18 days • 2 price levels

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17 days 1 day · current 0 4 9 13 17 £167 £183 Days at Price

Price Analysis

Most common price: £167 (17 days, 94.4%)

Price range: £167 - £183

Price levels: 2 different prices over 18 days

Description

The Trainer’s Workshop Series is designed to be a practical, hands-on roadmap to help you quickly develop training in key business areas. Each book in the series offers all the exercises, handouts, assessments, structured experiences and ready-to-use presentations needed to develop effective training sessions. In addition to easy-to-use icons, each book in the series includes downloadable resources with PowerPoint™ presentations and electronic copies of all supporting material featured in the book. Customer Service Training provides practical, hands-on guidance to help you quickly develop customer service training. Dozens of field-tested exercises, games, activities, icebreakers and assessment instruments help you teach employees the importance of customer service and improve their performance. Contains exercises, handouts, assessments and tools to help you: • create fantastic customer service to meet your specific needs • raise the bar for service excellence • become a more effective and efficient facilitator • ensure training is on target and gets results “This book is a complete training programme. Its practical learning activities and embedded assessment tools will help any company understand that first-rate training equals first-rate customer service.” Fred S. Anton, Chief Executive Officer, Warner Bros. Publications Other books in this series: Leadership Training, New Supervisor Training, New Employee Orientation Training, Leading Change Training.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
04 February 2019
Listed Since
26 July 2017

Barcode

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