Sales Training Games: For Sales Managers and Trainers - Image 1

£136.45

Routledge Sales Training Games: For Sales Managers and Trainers

Name: Sales Training Games: For Sales Managers and Trainers
Brand: Routledge
Price: 136.45 GBP
Availability: InStock

Call Centre Management

About as cheap as it gets. The only time it was cheaper was 3 months ago.

£136 today · all-time low £136 (Mar 2026) · usually the usual

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Description

Selling is a skill that should not be limited to sales staff. Customer service, or other support staff, could all benefit from developing an awareness of and an ability to sell to customers. Also, the opportunity for developing those skills should not be limited to sales training workshops. Here, at last, is a mix of over 80 games, exercises and ideas that can be used to develop sales, customer service and other staff. They range from simple ’skill boosters’ for coaching sessions or team meetings, through icebreakers, energizers and selling quizzes to full blown role plays and case studies. The principle at the heart of all the material is that games and exercises should be generic - transferable across different organizations and sales situations - and that they should use an 'open content' approach. This means that participants must supply their own examples and experiences, to make the material immediately and completely relevant. This collection of games and exercises will enable sales managers or trainers to: ¢ develop their people with confidence, secure in the knowledge that all of the material has been thoroughly road-tested on courses and seminars; ¢ ensure a flexible approach, varying their pace or style in response to the subject matter and their audience; ¢ reinforce the learning, using different formats of exercise to cover the same learning points; ¢ train (rather than talk), using the material to encourage people to start using what they already know.

Product Specifications

Brand: Routledge
Format: hardcover
ASIN: 0566082063
Category: Books > Subjects > Business, Finance & Law > Management > Call Centre Management
Domain: Amazon UK
Release Date: 06 January 2000
Listed Since: 05 February 2007

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Routledge Sales Training Games: For Sales Managers and Trainers

About as cheap as it gets. The only time it was cheaper was 3 months ago.

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