£106.05

CRC Press - Managing High-Tech Services Using a CRM Strategy

Name: CRC Press - Managing High-Tech Services Using a CRM Strategy
Brand: CRC Press
Price: 106.05 GBP
Availability: InStock

Information Management

It has never been this cheap. We have no record of a lower price.

£106 today · cheaper than every other day in the last 3 months

NEW HERE?

Amazon shows you one price. We show you all of them.

Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.

WHAT'S ON THIS PAGE

↓ Price chart
when this has been cheap or pricey

↓ Forecast
where the price is heading next

↓ Statistics
all-time high & low, recent range

↑ Price alert
name your number, we'll email you

Price History & Forecast

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 37 days • 37 data points (No recent data available)

Historical

Generating forecast...

Price Distribution

Price distribution over 37 days • 3 price levels

Days at Price

Current Price

Price Analysis

Most common price: £135 (29 days, 78.4%)

Price range: £106 - £135

Price levels: 3 different prices over 37 days

Description

In an era where high-tech service industries face increasing competition, building a customer-focused business strategy is a necessity for survival and growth. This book by CRC Press provides a deep look into how to manage and direct any service organization by utilizing a high-tech strategy. By integrating a Customer Relationship Management (CRM) infrastructure, your company can work toward gaining and retaining a competitive edge in the marketplace. This resource explores the fundamental shifts required to move from traditional models to modern service excellence. It provides practical insights into problem-solving applications and helps leaders understand the specific needs of the high-tech sector. Whether you are managing a call center or a large-scale service firm, this guide offers the framework needed to implement effective CRM strategies that drive long-term success and customer loyalty.

Key Features

Learn how to develop and implement a high-tech strategy that uses CRM infrastructure to secure a competitive advantage for your company.

Understand the fundamental differences between service-based business models and traditional product-oriented models.

Explore practical problem-solving applications designed to help manage and direct service organizations effectively.

Gain insights into the key factors and elements required to build a customer-focused business strategy in competitive markets.

Identify the specific needs of high-tech service industries to help your organization grow and retain its market position.

Product Specifications

Brand: CRC Press
Format: hardcover
ASIN: 1574443461
Category: Books > Subjects > Business, Finance & Law > Management > Information Management
Domain: Amazon UK
Release Date: 23 December 2002
Listed Since: 09 February 2007

Barcode

No barcode data available

CRC Press - Managing High-Tech Services Using a CRM Strategy

It has never been this cheap. We have no record of a lower price.

Price History & Forecast

Price Distribution

Price Analysis

Description

Key Features

Product Specifications

Barcode

Similar Products You Might Like

Customer Relationship Management (CRM) for Medium and Small Enterprises: How to Find the Right Solution for Effectively Connecting with Your Customers

Profit Maximization Through Customer Relationship Marketing: Measurement, Prediction, and Implementation

Customer Relationship Management: Concepts, Applications and Technologies

Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success

Auerbach Publications CRM Systems Handbook - Business Guide

Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed (Human–Computer Interaction Series)

Performance Measurement für das Customer Relationship Management: Controlling des IKT-basierten Kundenbeziehungsmanagements (Wirtschaftswissenschaften)

Customer Relationship Management: The Foundation of Contemporary Marketing Strategy

Strategic Customer Management: Integrating Relationship Marketing and CRM

Einsatz von Customer Relationship Management-Systemen: Bestimmungsgrößen, Ausprägungen und Erfolgsfaktoren (Kundenmanagement & Electronic Commerce)

Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics)

Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics)

Moving Businesses Online and Embracing E-Commerce: Impact and Opportunities Caused by COVID-19

Strategic Customer Relationship Management in the Age of Social Media (Advances in Marketing, Customer Relationship Management, and E-Services)

Customer Relationship Management: A Global Perspective

CRM Goes Digital: Design and Use of Digital Customer Interface in Marketing, Sales and Service (Management for Professionals)

Routledge Profit Maximization Through Customer Relationship Marketing

Adoption and Implementation of AI in Customer Relationship Management

Customer Relationship Management: Perspectives from The Marketplace

Adoption and Implementation of AI in Customer Relationship Management (Advances in Marketing, Customer Relationship Management, and E-Services (AMCRMES))

Fundamentals of Customer-Focused Management: Competing through Service

Statistical Methods in Customer Relationship Management

Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed (Human–Computer Interaction Series)

Strategic Customer Management: Integrating Relationship Marketing and CRM