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CRC Press Excellence in Managing Worldwide Customer Relationships - Global Warrior Series

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Description

Excellence in Managing Worldwide Customer Relationships addresses the critical challenge of protecting and expanding your customer base across domestic and international markets. This fifth book in the Global Warrior Series identifies the specific risks companies face when scaling their business model globally and delivers practical solutions, proven strategies, and structured frameworks to overcome obstacles in cross-border selling. Whether you're navigating cultural differences, adapting service standards, or building customer loyalty in foreign markets, this guide provides actionable insights for satisfying customers whilst developing sustainable new business opportunities. The book combines real-world experience with a systematic 10-step approach to customer service management, making it essential reading for sales leaders, business development professionals, and managers responsible for maintaining service excellence whilst growing internationally.

Key Features

Fifth book in the Global Warrior Series focusing specifically on international customer relationship management and cross-border service delivery.

Identifies key risks and obstacles that companies encounter when expanding their customer service operations into overseas and domestic markets.

Provides a structured 10-step framework designed to streamline customer service management and minimise business expansion challenges.

Offers practical strategies and solutions for satisfying customers whilst developing new business opportunities across multiple markets.

Published by CRC Press, a recognised authority in business and professional development literature for sales and marketing professionals.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
06 December 2016
Listed Since
05 May 2016

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