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£124.48
MACMILLAN - The Psychology of Customer Care Book
Price data last checked 59 day(s) ago - refreshing...
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About as cheap as it gets. The only time it was cheaper was 3 months ago.
£124 today · all-time low £122 (Mar 2026) · usually the usual
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Last 32 days • 32 data points (No recent data available)
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Price distribution over 32 days • 2 price levels
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Most common price: £125 (22 days, 68.8%)
Price range: £122 - £125
Price levels: 2 different prices over 32 days
Description
Key Features
Learn about 'time shaping' techniques designed to help you reach optimum customer satisfaction levels.
Gain access to research-based insights drawn from extensive international experience in customer care.
Discover how to help customers make the most efficient use of their time when interacting with your organization.
Apply industry-specific guidance tailored for sectors such as banking, airlines, hotels, and supermarkets.
Implement a practical approach to customer care that helps you stay ahead of your competitors.
Identify critical time care factors that impact how your customers perceive your business services.
Product Specifications
- Brand
- MACMILLAN
- Format
- hardcover
- ASIN
- 0333557697
- Domain
- Amazon UK
- Release Date
- 20 January 1992
- Listed Since
- 04 January 2007
Barcode
No barcode data available
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