£122.41

This is the most expensive it has ever been. Walk away.

£122 today · previous high £122 · all-time low £121

MACMILLAN The Psychology of Customer Care: Revolutionary Approach

Amazon

Price History & Forecast

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 77 days · 77 data points (no recent data)

Historical
Generating forecast…
£122.41 £121.28 £121.52 £121.77 £122.02 £122.27 £122.51 25 July 2026 13 August 2026 01 September 2026 20 September 2026 09 October 2026
View at Amazon ↗

Price data last checked 14 day(s) ago - will refresh soon

NEW HERE?

Amazon shows you one price. We show you all of them.

Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.

WHAT'S ON THIS PAGE

↑ Price chart
when this has been cheap or pricey
↑ Forecast
where the price is heading next
↓ Statistics
all-time high & low, recent range
↑ Price alert
name your number, we'll email you

Price Distribution

Price distribution over 77 days • 2 price levels

Days at Price
Current Price
62 days 15 days · current 0 16 31 47 62 £121 £122 Days at Price

Price Analysis

Most common price: £121 (62 days, 80.5%)

Price range: £121 - £122

Price levels: 2 different prices over 77 days

Description

Transform your customer service strategy with this groundbreaking guide to time-conscious customer care. Drawing on international research and real-world experience, this book reveals how organisations across banking, airlines, hospitality, and retail can revolutionise customer satisfaction through strategic time management. Discover practical insights into time shaping techniques that help customers make the most of every interaction with your business. Learn the critical time care factors that separate industry leaders from competitors and gain actionable tips for implementing this revolutionary approach to customer care within your own organisation. Whether you manage a bank, airline, hotel, or supermarket, this resource provides the tools and understanding needed to enhance customer experience and build competitive advantage through psychological principles applied to service delivery.

Key Features

The Psychology of Customer Care book provides international research-backed insights into customer satisfaction through strategic time management.

Learn time shaping techniques specifically designed for diverse industries including banks, airlines, hotels, and supermarkets.

Discover critical time care factors that help organisations differentiate from competitors and improve customer experience.

Palgrave Macmillan publication offers practical, actionable guidance applicable to real-world customer service operations.

Gain evidence-based approaches to helping customers make better use of their time when interacting with your organisation.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
20 January 1992
Listed Since
04 January 2007

Barcode

No barcode data available

Similar Products You Might Like

Customer Service: Empowerment and Entrapment (Critical Perspectives on Work and Organisations)
97% match

Customer Service: Empowerment and Entrapment (Critical Perspectives on Work and Organisations)

Red Globe Press

£37.86 03 Oct 2026
Building Great Customer Experiences (Beyond Philosophy)
96% match

Building Great Customer Experiences (Beyond Philosophy)

MACMILLAN

£22.79 08 Oct 2026
How to Appreciate Your Customers
96% match

How to Appreciate Your Customers

MACMILLAN

£76.15 29 Sep 2026
Revolutionize Your Customer Experience
96% match

Revolutionize Your Customer Experience

MACMILLAN

£27.89 12 Oct 2026
Applied Psychology In Health Care
96% match

Applied Psychology In Health Care

Cengage Learning

£50.99 18 Sep 2026
Utilizing Consumer Psychology in Business Strategy (Advances in Business Strategy and Competitive Advantage (ABSCA))
96% match

Utilizing Consumer Psychology in Business Strategy (Advances in Business Strategy and Competitive Advantage (ABSCA))

IGI Global

£207.08 11 Aug 2026
Managing Challenging Clients: Building Effective Relationships with Difficult Customers
96% match

Managing Challenging Clients: Building Effective Relationships with Difficult Customers

MACMILLAN

£38.66 07 Oct 2026
Developing Cognitive-Behavioural Counselling (Developing Counselling series)
96% match

Developing Cognitive-Behavioural Counselling (Developing Counselling series)

Sage Publishing

Price unavailable
Political Psychology: Cultural and Crosscultural Foundations
96% match

Political Psychology: Cultural and Crosscultural Foundations

MACMILLAN

£89.99 23 Sep 2026
Consumer Behaviour Research - New Developments & Approaches
96% match

Consumer Behaviour Research - New Developments & Approaches

MACMILLAN

£126.87 08 Oct 2026
BUILDING A CUSTOMER SERVICE CULTURE: The Seven Service Elements of Customer Success
96% match

BUILDING A CUSTOMER SERVICE CULTURE: The Seven Service Elements of Customer Success

Information Age Publishing

£60.44 06 Sep 2026
Consumer Law and Policy: Text and Materials on Regulating Consumer Markets
96% match

Consumer Law and Policy: Text and Materials on Regulating Consumer Markets

Bloomsbury

£59.99 13 Aug 2026
Services Marketing Management
96% match

Services Marketing Management

Routledge

£55.93 05 Oct 2026
The Psychology of People in Organisations
96% match

The Psychology of People in Organisations

PEARSON EDUCATION

£58.64 25 Sep 2026
Building Great Customer Experiences
96% match

Building Great Customer Experiences

MACMILLAN

£36.99 22 Sep 2026
Critical Community Psychology: Critical Action and Social Change
96% match

Critical Community Psychology: Critical Action and Social Change

Routledge

£135.00 05 Oct 2026
Environmental Psychology and Human Well-Being: Effects of Built and Natural Settings
96% match

Environmental Psychology and Human Well-Being: Effects of Built and Natural Settings

Academic Press

£76.95 19 Sep 2026
Customer Service in Tourism and Hospitality - 2nd Edition
96% match

Customer Service in Tourism and Hospitality - 2nd Edition

£115.00 24 Sep 2026
Research Methods in Psychology: Science and Diversity
95% match

Research Methods in Psychology: Science and Diversity

Wiley

Price unavailable
Excellence in Managing Worldwide Customer Relationships - Global Warrior Series
95% match

Excellence in Managing Worldwide Customer Relationships - Global Warrior Series

CRC Press

£94.99 14 Oct 2026
Customer Friendly: The Organizational Architecture of Service
95% match

Customer Friendly: The Organizational Architecture of Service

University Press of America

£72.48 25 Sep 2026
Self-Management & the Health Care Consumer (Health and Human Development Series)
95% match

Self-Management & the Health Care Consumer (Health and Human Development Series)

£19.72 14 Oct 2026
Fast Cultural Change: The Role and Influence of Middle Management
95% match

Fast Cultural Change: The Role and Influence of Middle Management

MACMILLAN

£82.26 05 Oct 2026
Routledge Business Psychology and Organizational Behaviour
95% match

Routledge Business Psychology and Organizational Behaviour

Routledge

£60.64 20 Aug 2026