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£121.38
MACMILLAN - The Psychology of Customer Care Book
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Last 53 days · 53 data points (no recent data)
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Most common price: £121 (53 days, 100.0%)
Price range: £121 - £121
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Description
Key Features
Learn about 'time shaping' techniques designed to help you reach optimum customer satisfaction levels.
Gain access to research-based insights drawn from extensive international experience in customer care.
Discover how to help customers make the most efficient use of their time when interacting with your organization.
Apply industry-specific guidance tailored for sectors such as banking, airlines, hotels, and supermarkets.
Implement a practical approach to customer care that helps you stay ahead of your competitors.
Identify critical time care factors that impact how your customers perceive your business services.
Product Specifications
- Brand
- MACMILLAN
- Format
- hardcover
- ASIN
- 0333557697
- Domain
- Amazon UK
- Release Date
- 20 January 1992
- Listed Since
- 04 January 2007
Barcode
No barcode data available
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