£27.89

This is the most expensive it has ever been. Walk away.

£28 today · previous high £28 · all-time low £26

MACMILLAN Revolutionize Your Customer Experience

Amazon

Price History & Forecast

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 63 days · 63 data points (no recent data)

Historical
Generating forecast…
£27.89 £26.08 £26.47 £26.87 £27.26 £27.66 £28.06 11 August 2026 26 August 2026 11 September 2026 26 September 2026 12 October 2026
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Price Distribution

Price distribution over 63 days • 3 price levels

Days at Price
Current Price
19 days 20 days 24 days · current 0 6 12 18 24 £26 £27 £28 Days at Price

Price Analysis

Most common price: £28 (24 days, 38.1%)

Price range: £26 - £28

Price levels: 3 different prices over 63 days

Description

In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battleground. The current book will explore the subject in more depth with new research and best practice and show companies and organizations how to identify where they are and how to revolutionize their customer experience.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
23 September 2004
Listed Since
23 December 2006

Barcode

No barcode data available

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