Managing Challenging Clients: Building Effective Relationships with Difficult Customers - Image 1

£38.63

MACMILLAN Managing Challenging Clients: Building Effective Relationships with Difficult Customers

Name: Managing Challenging Clients: Building Effective Relationships with Difficult Customers
Brand: MACMILLAN
Price: 38.63 GBP
Availability: InStock

Assertiveness

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Description

Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.

Product Specifications

Brand: MACMILLAN
Format: paperback
ASIN: 1349315583
Category: Books > Subjects > Business, Finance & Law > Management > Management Skills > Assertiveness
Domain: Amazon UK
Release Date: 27 August 2016
Listed Since: 17 March 2016

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MACMILLAN Managing Challenging Clients: Building Effective Relationships with Difficult Customers

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