Customer Experience: Future Trends and Insights - Image 1

£43.08

MACMILLAN Customer Experience: Future Trends and Insights

Name: Customer Experience: Future Trends and Insights
Brand: MACMILLAN
Price: 39.39 GBP
Availability: InStock

Call Centre Management

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Last 41 days • 41 data points (No recent data available)

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Price distribution over 41 days • 3 price levels

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Price Analysis

Most common price: £38 (23 days, 56.1%)

Price range: £38 - £43

Price levels: 3 different prices over 41 days

Description

Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands. The authors explore growing trends in Experience Psychology, Social Media and Neuroscience and their impact on Customer Experience that businesses need to understand to gain preference, loyalty and market share.

Product Specifications

Brand: MACMILLAN
Format: hardcover
ASIN: 0230247814
Category: Books > Subjects > Business, Finance & Law > Management > Call Centre Management
Domain: Amazon UK
Release Date: 09 September 2010
Listed Since: 11 November 2009

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