£31.95

Vibrant Publishers Customer Relationship Management (Legend in Marketing)

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Last 74 days · 74 data points (no recent data)

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£45.00 £30.65 £33.78 £36.91 £40.04 £43.17 £46.31 25 April 2026 13 May 2026 31 May 2026 18 June 2026 07 July 2026

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16 days · current 58 days 0 15 29 44 58 £32 £45 Days at Price

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Most common price: £45 (58 days, 78.4%)

Price range: £32 - £45

Price levels: 2 different prices over 74 days

Description

Delve into the transformative world of Customer Relationship Management (CRM) with renowned marketing expert V. Kumar. This comprehensive guide offers a fresh perspective on CRM, focusing on strategic, data-driven approaches to building lasting customer relationships and driving sustainable growth. From segmenting valuable customers to implementing effective CRM practices, Kumar presents actionable insights for enhancing customer retention, satisfaction, and lifetime value. Through case studies, real-world examples, and research-based frameworks, readers gain a deep understanding of how to tailor CRM strategies to align with evolving customer expectations and market dynamics. Ideal for business students, managers, and CRM professionals, this book provides the essential tools to optimize customer engagement, predict customer behavior, and leverage CRM technology to maintain a competitive edge. Unlock the potential of CRM to revolutionize your approach to customer management and strengthen brand loyalty in an increasingly digital and customer-centric marketplace.

Product Specifications

Format
paperback
Domain
Amazon UK
Release Date
15 November 2024
Listed Since
16 November 2024

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