£242.37

Business Science Reference Exploring the Power of Electronic Word-of-Mouth in the Services Industry (Advances in Marketing, Customer Relationship Management, and E-services)

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£284.49 £231.15 £242.79 £254.43 £266.06 £277.70 £289.34 12 June 2024 11 November 2024 12 April 2025 11 September 2025 11 February 2026

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252 days · current 23 days 222 days 16 days 97 days 0 63 126 189 252 £236-246 £246-255 £255-265 £265-275 £275-284 Days at Price

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Most common range: £236-246 (252 days, 41.3%)

Price range: £236 - £284

Price levels: 5 price ranges over 610 days

Description

User opinions about service experiences have been extensively acknowledged to play a key role in influencing the consumption decisions of other customers. The widespread adoption of internet technologies has amplified enormously the volume and the potential impact of such customer-generated content in the form of electronic word-of-mouth (eWOM). Exploring the Power of Electronic Word-of-Mouth in the Services Industry is an essential research book that explores the importance of consumer perception and the influence of word-of-mouth in the digital world. Featuring a range of topics such as data mining, online engagement, and social media, this book is ideal for academicians, researchers, IT developers, marketers, managers, media specialists, and professionals.

Product Specifications

Format
Hardcover
Domain
Amazon UK
Release Date
26 July 2019
Listed Since
08 May 2019

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