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£36.19
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£36 today · cheaper than every other day in the last 3 months
Routledge Superior Customer Value - Business Strategy Guide
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Price distribution over 35 days • 1 price levels
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Most common price: £36 (35 days, 100.0%)
Price range: £36 - £36
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Description
Key Features
This Routledge guide provides a framework for designing and implementing customer value strategies in service and technology sectors.
Learn to drive market performance by building a customer-centric culture within your organization.
The text uses benchmarks from the best companies in the world to demonstrate how to create value in the Now Economy.
Master the 5-S framework consisting of speed, service, selection, solutions, and sociability to transform your business.
This book serves as a practical resource for students and marketers focused on information-based organizations.
Product Specifications
- Brand
- Routledge
- Format
- paperback
- ASIN
- 0815390939
- Domain
- Amazon UK
- Release Date
- 05 December 2018
- Listed Since
- 09 February 2018
Barcode
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