£69.90

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£70 today · previous high £70 · all-time low £62

Customer Relations (Business Issues, Competition and Entrepreneurship)

Amazon

Price History & Forecast

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Last 71 days · 71 data points (no recent data)

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£69.90 £60.88 £62.85 £64.82 £66.78 £68.75 £70.72 25 July 2026 11 August 2026 29 August 2026 15 September 2026 03 October 2026
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Price Distribution

Price distribution over 71 days • 3 price levels

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Current Price
55 days 7 days 9 days · current 0 14 28 41 55 £62 £69 £70 Days at Price

Price Analysis

Most common price: £62 (55 days, 77.5%)

Price range: £62 - £70

Price levels: 3 different prices over 71 days

Description

Customer relations is a broadly recognised, widely-implemented strategy for managing and nurturing a company's interactions with clients and sales prospects. It involves using technology to organise, automate, and synchronise business processes -- principally sales activities, but also those for marketing, customer service, and technical support. This book presents topical research data in the study of customer relations, including how consumers use Alan P Fiske's relational models framework to construct their relationships with service organisations; measuring corporate Customer Relationship Management (CRM) strategy; and identifying the relational benefits influencing customer loyalty.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
01 June 2011
Listed Since
30 August 2010

Barcode

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