£52.49

PEARSON EDUCATION Pearson ManageFirst Customer Service with Answer Sheet

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£74.63 £44.80 £51.31 £57.82 £64.32 £70.83 £77.34 08 July 2026 30 July 2026 21 August 2026 12 September 2026 05 October 2026

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56 days · current 5 days 7 days 20 days 2 days 0 14 28 42 56 £48-53 £53-58 £58-64 £64-69 £69-75 Days at Price

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Price range: £48 - £75

Price levels: 5 price ranges over 90 days

Description

Prepare for a career in hospitality with ManageFirst: Customer Service with Answer Sheet. Published by Pearson Education, this textbook is a specialized resource designed to teach students the fundamental skills required for excellence in the restaurant industry. It covers essential customer service topics through a practical approach that includes learning activities, real-world case studies, and professional profiles. This text is part of the ManageFirst Program from the National Restaurant Association (NRA). It is built around the Ten Pillars of Restaurant Management, a job task analysis developed with industry input to ensure students learn the exact competencies needed in modern food service environments. By using research topics and structured content, this book helps students meet specific course objectives and master the core tasks of restaurant management. This used book is in good condition, making it a practical choice for students and professionals looking to strengthen their management foundation.

Key Features

Comprehensive industry training through the ManageFirst Program from the National Restaurant Association (NRA).

Includes essential learning activities, case studies, and professional profiles to support course objectives.

Based on the Ten Pillars of Restaurant Management, a job task analysis validated by industry experts.

Focuses on core competencies required for successful restaurant and hospitality management careers.

Provides research topics and practical content to help students master customer service skills.

Used book in good condition, offering a cost-effective way to access professional management training.

Product Specifications

Format
paperback
Domain
Amazon UK
Release Date
20 August 2012
Listed Since
05 October 2011

Barcode

No barcode data available

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