Pearson ManageFirst Customer Service Text and Exam Voucher - Image 1

£57.49

PEARSON EDUCATION Pearson ManageFirst Customer Service Text and Exam Voucher

Name: Pearson ManageFirst Customer Service Text and Exam Voucher
Brand: PEARSON EDUCATION
Price: 57.49 GBP
Availability: InStock

Management Science

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Description

Prepare for success in the hospitality industry with ManageFirst: Customer Service. This comprehensive resource is designed specifically for restaurant and hospitality students to master the core competencies required for modern service environments. As part of the ManageFirst Program from the National Restaurant Association (NRA), this text provides a structured approach to learning based on the Ten Pillars of Restaurant Management. This industry-validated job task analysis ensures that students focus on the skills that matter most in professional settings. This package includes an online exam voucher, making it a complete solution for both learning and certification. The content goes beyond basic theory by providing practical tools like case studies, professional profiles, and research topics. Students can engage with learning activities that support specific course objectives, helping them transition from the classroom to the workplace with confidence. Whether you are studying management science or looking to improve service standards, this text offers the foundational knowledge needed to excel in the restaurant industry.

Key Features

Includes an online exam voucher to support formal certification and testing processes.

Part of the National Restaurant Association ManageFirst Program for industry-recognized training.

Covers the Ten Pillars of Restaurant Management based on validated industry job task analysis.

Features practical learning tools such as case studies and professional profiles for real-world context.

Supports course objectives through dedicated learning activities and research topics.

Designed specifically to teach core competencies for restaurant and hospitality management students.

Product Specifications

Brand: PEARSON EDUCATION
Format: paperback
ASIN: 0132724545
Category: Books > Subjects > Business, Finance & Law > Management > Management Science
Domain: Amazon UK
Release Date: 13 August 2012
Listed Since: 05 October 2011

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PEARSON EDUCATION Pearson ManageFirst Customer Service Text and Exam Voucher

It has never been this cheap. We have no record of a lower price.

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