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£84.99
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£85 today · cheaper than every other day in the last 3 months
PEARSON EDUCATION Service Management: An Integrated Approach - Pearson
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Price distribution over 90 days • 1 price levels
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Most common price: £85 (90 days, 100.0%)
Price range: £85 - £85
Price levels: 1 different prices over 90 days
Description
Key Features
Service Management: An Integrated Approach focuses on three central strands - customers, employees, and operations - providing a well-rounded understanding of service delivery.
The third edition addresses performance management and service strategy, covering contemporary issues relevant to modern service industries.
Written by Pearson Education, this textbook combines academic research with insights from practitioners at the Service Management Centre.
Designed for graduates and professionals entering service sectors, offering practical knowledge applicable across diverse service industries.
Comprehensive coverage explains the importance of service management in today's economies with real-world context and examples.
Product Specifications
- Brand
- PEARSON EDUCATION
- Format
- paperback
- ASIN
- 027373203X
- Domain
- Amazon UK
- Release Date
- 14 March 2013
- Listed Since
- 01 October 2010
Barcode
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