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£48.99

Red Globe Press Service Operations Management: A Strategic Perspective

Name: Service Operations Management: A Strategic Perspective
Brand: Red Globe Press
Price: 48.99 GBP
Availability: InStock

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Description

This engaging and accessible textbook explores the challenges and complexities of managing operations in a service industry setting. Comprehensive in scope, this textbook considers key concepts from strategy and operations management from a global services perspective and integrates traditional theory with cutting-edge contemporary examples. Taking a student-centred approach, it gives the reader a solid understanding of the key issues faced by contemporary service organisations, from managing and reviewing risk to managing supplier relationships. Rich pedagogy, integrated online resources and relevant international case studies develop strategic thinking skills and equip students with the essential tools and techniques needed to plan, design, manage and control operations in diverse service industry contexts. This is an ideal textbook for students of service operations management at undergraduate, postgraduate and MBA level. Accompanying online resources for this title can be found at bloomsburyonlineresources.com/service-operations-management. These resources are designed to support teaching and learning when using this textbook and are available at no extra cost.

Product Specifications

Brand: Red Globe Press
Format: paperback
ASIN: 1137609249
Category: Books > Subjects > Business, Finance & Law > Economics
Domain: Amazon UK
Release Date: 22 October 2019
Listed Since: 06 June 2019

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Red Globe Press Service Operations Management: A Strategic Perspective

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