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£71.99
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PEARSON EDUCATION Pearson Service Operations Management - 5th Edition Textbook
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Description
Key Features
This 5th Edition textbook by Robert Johnston et al. provides a clear understanding of how to improve service performance in organizations.
Pearson Education delivers a market-leading text that applies underlying theories to the real-world challenges faced by service operations managers.
Each chapter includes a range of tools, frameworks, and techniques designed to help you analyze existing operations.
The content uses a diverse range of examples and illustrations to address organizational challenges through real-world applications.
Product Specifications
- Brand
- PEARSON EDUCATION
- Format
- paperback
- ASIN
- 1292064463
- Domain
- Amazon UK
- Publication Date
- 09 November 2020
- Listed Since
- 10 April 2016
Barcode
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