£141.57

Physica Rechnungswesen und EDV. 17. Saarbrücker Arbeitstagung 1996: Kundenorientierung in Industrie, Dienstleistung und Verwaltung

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£141.92 £140.30 £140.66 £141.01 £141.36 £141.71 £142.07 18 March 2026 27 March 2026 05 April 2026 14 April 2026 24 April 2026

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7 days 31 days · current 0 8 16 23 31 £140 £142 Days at Price

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Most common price: £142 (31 days, 81.6%)

Price range: £140 - £142

Price levels: 2 different prices over 38 days

Description

Kundennähe und Kundenorientierung gelten als Schlüsselfaktoren zum Geschäftserfolg. Dies impliziert eine konsequente Ausrichtung von unternehmensinternen und -übergreifenden Geschäftsprozessen auf den "König Kunde". Mit diesem Themenkreis setzt sich der Schwerpunkt Geschäftsprozeßmanagement auseinander. Im Abschnitt Kosten- und Deckungsbeitragsmanagement muß sich das Controlling einer kritischen Betrachtung des kundenorientierten Arbeitens unterziehen. Neuere Entwicklungen wie Data Warehousing und die Nutzung des Internet als Möglichkeit zur Annäherung an den Kunden werden u.a. im Abschnitt Informationsmanagement diskutiert. Lösungsansätze für den Einsatz betriebswirtschaftlicher Methoden und moderner Kommunikationstechnologie in der öffentlichen Verwaltung bietet der Abschnitt Verwaltungsmanagement.

Product Specifications

Brand
Physica
Format
hardcover
Domain
Amazon UK
Release Date
23 September 1996
Listed Since
10 December 2006

Barcode

No barcode data available

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