Customer Relationship Management (CRM) for Medium and Small Enterprises: How to Find the Right Solution for Effectively Connecting with Your Customers - Image 1

£101.20

CRC Press Customer Relationship Management (CRM) for Medium and Small Enterprises: How to Find the Right Solution for Effectively Connecting with Your Customers

Name: Customer Relationship Management (CRM) for Medium and Small Enterprises: How to Find the Right Solution for Effectively Connecting with Your Customers
Brand: CRC Press
Price: 101.2 GBP
Availability: InStock

Call Centre Management

This is the most expensive it has ever been. Walk away.

£101 today · previous high £101 · all-time low £79

NEW HERE?

Amazon shows you one price. We show you all of them.

Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.

WHAT'S ON THIS PAGE

↓ Price chart
when this has been cheap or pricey

↓ Forecast
where the price is heading next

↓ Statistics
all-time high & low, recent range

↑ Price alert
name your number, we'll email you

Price History & Forecast

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 597 days • 597 data points (No recent data available)

Historical

Generating forecast...

Price Distribution

Price distribution over 597 days • 5 price ranges

Days at Price

Current Price

Price Analysis

Most common range: £88-92 (270 days, 45.2%)

Price range: £79 - £101

Price levels: 5 price ranges over 597 days

Description

Customer Relationship Management (CRM) systems are a growing topic among small- and medium-sized enterprises, entrepreneurs, and solopreneurs, and it is completely clear that CRM is a tool that businesses should have in place to manage sales processes. Teams of salespeople must have a system to run their daily activities, and small businesses and solopreneurs must track their marketing effort, a functioning structure for maintaining their contacts with prospects and clients to improve the effectiveness of their sales effort. CRM, once only available to large corporations, is now powerful technology for small and medium businesses. Small and medium businesses are now able to implement CRM solutions under a more cost-effective balance as an alternative to traditional tools like Salesforce, Dynamics, or Oracle. The reason for the success is mainly the simplicity of the new tools and solutions that have been developed for the management of sales processes. This book discusses how to implement a CRM from the perspective of the businessperson―not the more typical IT consultant or the technical staff. It benefits business development, sales management, and sales process control. Small business owners must understand why and how implementing a CRM will create value for their business―how it will focus on business development, sales management, and how sales leads develop into happy customers. Small business owners must first understand what a CRM system is, how it works, what its main functions are, and how it serves to manage workflows in the company’s sales department. Generally, entrepreneurs struggle to find the time to read and study complex and fully comprehensive books. This book provides direct operational guidelines to those who need easy-to-read information about how to use CRM effectively. Business professionals must be able to set up CRM systems and avoid mistakes and wasting time. This book provides an overview of what can be done with CRM and how it happens to empower businesspeople to find new customers and win business opportunities. This book discusses the logic of CRM in sales, giving tips and explanations on why and what happens when CRM is implemented in a specific way. Essentially, this book gives the entrepreneur the know-how behind CRM in sales in general terms, supporting enhanced customer relationships.

Product Specifications

Brand: CRC Press
Format: hardcover
ASIN: 0367708892
Category: Books > Subjects > Business, Finance & Law > Management > Call Centre Management
Domain: Amazon UK
Release Date: 08 April 2022
Listed Since: 11 August 2021

Barcode

No barcode data available

CRC Press Customer Relationship Management (CRM) for Medium and Small Enterprises: How to Find the Right Solution for Effectively Connecting with Your Customers

This is the most expensive it has ever been. Walk away.

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Auerbach Publications CRM Systems Handbook - Business Guide

Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics)

Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics)

Customer Relationship Management: The Foundation of Contemporary Marketing Strategy

Customer Relationship Management: Concepts, Applications and Technologies

Customer Relationship Management: Concepts, Applications and Technologies

CRC Press - Managing High-Tech Services Using a CRM Strategy

CRM Goes Digital: Design and Use of Digital Customer Interface in Marketing, Sales and Service (Management for Professionals)

Customer Relationship Management (Legend in Marketing)

Customer Relationship Management: A Global Perspective

Customer Relationship Management: Perspectives from The Marketplace

Handbook of CRM: Achieving Excellence in Customer Management

Einsatz von Customer Relationship Management-Systemen: Bestimmungsgrößen, Ausprägungen und Erfolgsfaktoren (Kundenmanagement & Electronic Commerce)

Strategic Customer Management: Integrating Relationship Marketing and CRM

CRM-Systeme mit EAI: Konzeption, Implementierung und Evaluation (Information Networking)

Strategic Customer Relationship Management in the Age of Social Media (Advances in Marketing, Customer Relationship Management, and E-Services)

Electronic Customer Relationship Management (Advances in Management Information Systems)

Electronic Customer Relationship Management (Advances in Management Information Systems)

Customer Relationship Management

Profit Maximization Through Customer Relationship Marketing: Measurement, Prediction, and Implementation

Statistical Methods in Customer Relationship Management

Strategic Customer Management: Integrating Relationship Marketing and CRM

Adoption and Implementation of AI in Customer Relationship Management (Advances in Marketing, Customer Relationship Management, and E-Services (AMCRMES))

Salesforce CRM: The Definitive Admin Handbook - Second Edition: The Definitive Admin Handbook - Second Edition : Salesforce CRM is a web-based ... marketing and sales. With this complete guide