£162.27

CRC Press - The Call Center Dictionary Guide to Technology

Name: CRC Press - The Call Center Dictionary Guide to Technology
Brand: CRC Press
Price: 162.27 GBP
Availability: InStock

Managers' Guides to Computing

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Description

Stay competitive in the 21st century with a comprehensive guide to modern customer support. The Call Center Dictionary by CRC Press serves as an essential resource for understanding the rapidly evolving landscape of call center operations. This book provides a deep dive into the various technology solutions, techniques, and trends that define today's customer service environments. Whether you are looking to improve your technical knowledge or better understand the terminology used by leadership, this guide offers the information you need. It is designed to help professionals navigate the complexities of call center technology and stay updated on the latest industry shifts. By mastering these concepts, you can better manage support systems and contribute to your company's success in a digital-first world.

Key Features

Comprehensive guide to modern call center technology solutions and industry trends.

Essential resource for understanding customer support techniques used in today's market.

Helps professionals understand the terminology and concepts used by management.

Provides the knowledge needed to remain competitive in the 21st century business landscape.

A complete reference for navigating the technical side of customer service operations.

Product Specifications

Brand: CRC Press
Format: hardcover
ASIN: 1138412333
Category: Books > Subjects > Business, Finance & Law > E-Commerce > Managers' Guides to Computing
Domain: Amazon UK
Release Date: 21 August 2017
Listed Since: 26 July 2017

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CRC Press - The Call Center Dictionary Guide to Technology

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