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CRC Press Maximizing Call Center Performance: 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction

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Description

Ever wish you could find out how North America's biggest and most advanced call centers are really using call center technology? Want to know how successful call centers have solved the problems behind basic call center functions such as order handling, h

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
27 July 2017
Listed Since
31 August 2017

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