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Top 25 Customer Service KPIs: 2020 Extended Edition

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Description

The "Top 25 Customer Service KPIs - 2020 Extended Edition" report compiles the most popular 25 Customer Service KPIs used up until 2020. One of the most important benefits that this report brings is an international perspective on the most popular Customer Service KPIs. The publication provides a complete hands-on experience in working with KPIs, as it contains not only 2 pages of detailed documentation for each metric, but also interesting articles on best practices in terms of KPI selection and documentation.

Product Specifications

Format
paperback
Domain
Amazon UK
Release Date
09 September 2021
Listed Since
10 September 2021

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