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£56.45
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£56 today · previous high £56 · all-time low £55
Information Science Reference Customer Knowledge Management: People, Processes, Technology
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Last 74 days · 74 data points (no recent data)
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Price distribution over 74 days • 2 price levels
Price Analysis
Most common price: £56 (61 days, 82.4%)
Price range: £55 - £56
Price levels: 2 different prices over 74 days
Description
Key Features
Information Science Reference title covering integrated customer knowledge management strategies for e-business competitiveness.
Addresses people, processes, and technology dimensions essential for building effective customer knowledge management systems.
Explores how to analyse customer data across diverse channels and media to serve preferences and nurture relationships.
Provides framework for achieving sustainable competitive advantage through systematic customer knowledge management approaches.
Designed for business professionals seeking to understand modern e-commerce and customer relationship management fundamentals.
Product Specifications
- Format
- hardcover
- ASIN
- 1605662585
- Domain
- Amazon UK
- Release Date
- 31 March 2009
- Listed Since
- 19 December 2008
Barcode
No barcode data available
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