Customer-Centric Knowledge Management: Concepts and Applications (Advances in Knowledge Acquisition, Transfer, and Management) - Image 1

£60.87

Information Science Reference Customer-Centric Knowledge Management: Concepts and Applications (Advances in Knowledge Acquisition, Transfer, and Management)

Name: Customer-Centric Knowledge Management: Concepts and Applications (Advances in Knowledge Acquisition, Transfer, and Management)
Brand: Information Science Reference
Price: 60.87 GBP
Availability: InStock

Call Centre Management

This is the usual price. Wait for it to drop, or tell us your number.

£61 today · usual range £0–£0 · best ever £54

NEW HERE?

Amazon shows you one price. We show you all of them.

Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.

WHAT'S ON THIS PAGE

↓ Price chart
when this has been cheap or pricey

↓ Forecast
where the price is heading next

↓ Statistics
all-time high & low, recent range

↑ Price alert
name your number, we'll email you

Price History & Forecast

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 572 days • 572 data points (No recent data available)

Historical

Generating forecast...

Price Distribution

Price distribution over 572 days • 4 price ranges

Days at Price

Current Price

Price Analysis

Most common range: £54-77 (450 days, 78.7%)

Price range: £54 - £166

Price levels: 4 price ranges over 572 days

Description

Customer-Centric Knowledge Management (CCKM) is needed in order to build good customer relations and to maintain customer satisfaction and loyalty. It includes the management of processes and techniques used to collect information regarding customers' needs, wants, and expectations for the development of new and/or improved products and services. Customer-Centric Knowledge Management: Concepts and Applications is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation. It seeks to expand the literature and business practices and contributes to the dynamic and emerging fields of organizational knowledge management, customer relationship management, and information and communication technologies (ICTs).

Product Specifications

Brand: Information Science Reference
Format: hardcover
ASIN: 1613500890
Category: Books > Subjects > Business, Finance & Law > Management > Call Centre Management
Domain: Amazon UK
Release Date: 31 August 2011
Listed Since: 21 March 2011

Barcode

No barcode data available

Information Science Reference Customer-Centric Knowledge Management: Concepts and Applications (Advances in Knowledge Acquisition, Transfer, and Management)

This is the usual price. Wait for it to drop, or tell us your number.

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Understanding, Implementing, and Evaluating Knowledge Management in Business Settings

Knowledge Management for Organizations

Applied Knowledge Management

Knowledge Management Strategies for Business Development

Challenges and Issues in Knowledge Management (Research in Management Consulting): 5

Conceptual Models and Outcomes of Advancing Knowledge Management: New Technologies (Premier Reference Source)

Knowledge Management Initiatives and Strategies in Small and Medium Enterprises (Advances in Logistics, Operations, and Management Science)

Knowledge Management Systems: Value Shop Creation

Applied Principles of Knowledge Management

Knowledge Management in Modern Organizations: 1 (Advances in Knowledge Management Books)

Knowledge Management: Competencies And Professionalism - Proceedings Of The 2008 International Conference: 7 (Series on Innovation and Knowledge Management)

Knowledge Management for Process, Organizational and Marketing Innovation: Tools and Methods (Advances in Knowledge Acquisition, Transfer, and Management)

Understanding, Implementing, and Evaluating Knowledge Management in Business Settings (e-Book Collection - Copyright 2022)

Knowledge Management and Higher Education: A Critical Analysis

Knowledge Management Strategies: A Handbook of Applied Technologies: 05 (Knowledge and Learning Society Books)

Knowledge Management and Knowledge Sharing: Business Strategies and an Emerging Theoretical Field (Contributions to Management Science)

Knowledge Management in the Public Sector: A Blueprint for Innovation in Government

Contemporary Knowledge and Systems Science (Advances in Knowledge Acquisition, Transfer, and Management)

Enhancing Academic Research With Knowledge Management Principles (Advances in Higher Education and Professional Development)

Knowledge Management 2.0: Organizational Models and Enterprise Strategies (Premier Reference Source)

The Palgrave Handbook of Knowledge Management

Knowledge Management in the Public Sector: A Blueprint for Innovation in Government

Introduction to Knowledge Management: KM in Business

Knowledge Management