Knowledge Management and Innovation in Services - IGI Global - Image 1

£148.37

Information Science Reference Knowledge Management and Innovation in Services - IGI Global

Name: Knowledge Management and Innovation in Services - IGI Global
Brand: Information Science Reference
Price: 148.37 GBP
Availability: InStock

Managers' Guides to Computing

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Description

Optimize your service business through effective knowledge acquisition and management. This book explores how organizations can successfully apply knowledge resources to deliver creative products and services. In the service sector, success depends on managing job experience, customer information, and equipment data to ensure high-quality delivery. Many organizations face challenges because supporting information is scattered across different backend systems. This text addresses the need to retrieve, aggregate, and present this data on demand. By understanding the drivers of innovation and the processes of knowledge transfer, managers can better navigate the complexities of modern service industries. This resource provides a foundation for improving efficiency by turning stored data into actionable organizational intelligence.

Key Features

Learn how to elicit, acquire, and model knowledge to improve organizational performance and service delivery.

Explore methods for applying knowledge resources to create more innovative products and services.

Understand the role of service job experience and customer data in maintaining high service quality.

Gain insights into managing information related to installed site equipment for better efficiency.

Address the challenge of aggregating and presenting data stored across various backend systems.

Discover how effective knowledge transfer and management drive innovation within service industries.

Product Specifications

Brand: Information Science Reference
Format: Hardcover
ASIN: 1466609486
Category: Books > Subjects > Business, Finance & Law > E-Commerce > Managers' Guides to Computing
Domain: Amazon UK
Release Date: 30 April 2012
Listed Since: 10 January 2012

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Information Science Reference Knowledge Management and Innovation in Services - IGI Global

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