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£147.15
Cheaper than 76% of the days we've watched it.
£147 today · 30-day average £172 · all-time low £110
Information Science Reference Knowledge Management and Drivers of Innovation in Services Industries
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Last 74 days · 74 data points (no recent data)
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Price distribution over 74 days • 3 price levels
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Most common price: £174 (55 days, 74.3%)
Price range: £110 - £174
Price levels: 3 different prices over 74 days
Description
Key Features
Covers knowledge elicitation, acquisition, modelling, and management strategies for service-based organisations seeking innovation.
Demonstrates how knowledge resources improve quality and creativity in service delivery and customer experience.
Addresses integration of dispersed backend system data for efficient knowledge retrieval and presentation.
Part of the Advances in Knowledge Acquisition, Transfer, and Management series from Information Science Reference.
Provides practical frameworks for managers to leverage service job experience and customer information effectively.
Explores how knowledge management drives competitive advantage in modern service industries.
Product Specifications
- Format
- hardcover
- ASIN
- 1466609486
- Domain
- Amazon UK
- Release Date
- 30 April 2012
- Listed Since
- 10 January 2012
Barcode
No barcode data available
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