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Routledge Relationship Marketing: Creating Stakeholder Value - Routledge

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Description

Relationship Marketing: Creating Stakeholder Value shifts marketing strategy from pursuing market share to building long-term profitable relationships with targeted customers. This seminal text by Routledge equips students and managers with cutting-edge insights into modern relationship marketing practices. The book explores all key stakeholder markets including employees, suppliers, influencers, customers and consumers, providing up-to-date case materials and best practice examples. Essential reading for anyone seeking to understand how contemporary organisations create sustainable value through strategic relationship building across their entire stakeholder ecosystem.

Key Features

Routledge publication covering the strategic shift from market share focus to profitable long-term customer relationships.

Comprehensive coverage of all stakeholder markets: employees, suppliers, influencers, customers and consumers.

Up-to-date case materials and examples of best practice throughout the text.

Seminal resource designed for both students and managers working in relationship marketing fields.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
26 November 2015
Listed Since
01 December 2015

Barcode

No barcode data available

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