We can't find the internet
Attempting to reconnect
Something went wrong
Hang in there while we get back on track
£54.05
This is the most expensive it has ever been. Walk away.
£54 today · previous high £54 · all-time low £52
McGraw-Hill Education McGraw-Hill Services Marketing: Integrating Customer Service 4e
Price data last checked 71 day(s) ago - refreshing...
We'll watch every seller, every day. One email when your price arrives.
Price History & Forecast
Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.
Last 20 days · 20 data points (no recent data)
Price data last checked 71 day(s) ago - refreshing...
NEW HERE?
Amazon shows you one price. We show you all of them.
Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.
WHAT'S ON THIS PAGE
when this has been cheap or pricey
where the price is heading next
all-time high & low, recent range
name your number, we'll email you
Price Distribution
Price distribution over 20 days • 2 price levels
Price Analysis
Most common price: £52 (19 days, 95.0%)
Price range: £52 - £54
Price levels: 2 different prices over 20 days
Description
Key Features
This 4th European edition of Services Marketing by McGraw-Hill Education covers the essential foundations of services marketing.
The text uses the distinctive Gaps model as a central framework to help integrate customer focus across the entire firm.
Content is updated with the most recent research to provide current insights into service strategy and customer relationship development.
Topical examples are used throughout the book to illustrate how quality service leads to a competitive advantage in business.
Product Specifications
- Brand
- McGraw-Hill Education
- Format
- paperback
- ASIN
- 1526847809
- Domain
- Amazon UK
- Release Date
- 07 October 2020
- Listed Since
- 01 February 2020
Barcode
No barcode data available
Similar Products You Might Like
Services Marketing Management
Routledge
Principles of Services Marketing
McGraw-Hill Education
Service Marketing (SAGE Library in Marketing)
Sage Publishing
Information Technology in the Service Economy:: Challenges and Possibilities for the 21st Century: 267 (IFIP Advances in Information and Communication Technology, 267)
Springer
Humanoid Service Robots: Customer Expectations and Customer Responses (Neue Perspektiven der marktorientierten Unternehmensführung)
Springer
Serviceology for Smart Service System: Selected papers of the 3rd International Conference of Serviceology
Springer
Customer Experience Management: Enhancing Experience and Value Through Service Management
KENDALL HUNT PUBLISHING
Customer Service in Tourism and Hospitality - 2nd Edition
Customer Service Skills for Success ISE
McGraw-Hill Education
McGraw-Hill Services Marketing: Integrating Customer Focus ISE
McGraw-Hill Education
Advances in Services Marketing and Management: Research and Practice: 5
Jai Press Inc.
The Routledge Handbook of Service Research Insights and Ideas
Routledge
Services Marketing Management
Routledge
Customer Service Management in Africa: A Strategic and Operational Perspective
CRC Press
Service Management: Operations Strategy Information Technology ISE
McGraw-Hill Education
Service Science: The Foundations of Service Engineering and Management
Wiley
Serviceology for Services: 1st International Conference ICServ2013
Springer
Services Marketing: People, Technology, Strategy: Ninth Edition
World Scientific Publishing Company
Designing Service Excellence: People and Technology
CRC Press
Handbook of Service Business: Management, Marketing, Innovation and Internationalisation (Research Handbooks in Business and Management series)
Edward Elgar Publishing
Human Interaction, Emerging Technologies and Future Applications IV: Proceedings of the 4th International Conference on Human Interaction and Emerging ... in Intelligent Systems and Computing, 1378)
Springer
Handbook of Service Business: Management, Marketing, Innovation and Internationalisation (Research Handbooks in Business and Management series)
Edward Elgar Publishing
Advances in the Human Side of Service Engineering: Proceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July ... (Lecture Notes in Networks and Systems, 266)
Springer
Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, ... in Intelligent Systems and Computing, 601)
Springer