£61.12

PEARSON EDUCATION Service Operations Management: Improving Service Delivery

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£70.38 £60.19 £62.42 £64.64 £66.86 £69.08 £71.31 25 January 2026 29 January 2026 03 February 2026 08 February 2026 13 February 2026

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4 days · current 10 days 4 days 2 days 0 3 5 8 10 £61 £66 £67 £70 Days at Price

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Price range: £61 - £70

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Description
Analyse and address organisational challenges using real world examples Service Operations Management, 5th Edition, by Robert Johnston et al. is a market-leading text on service operations management and provides a clear understanding of how service performance can be improved in organisations. This textbook applies underlying theories to the real world challenges faced by service operations managers on a daily basis, by providing a diverse range of examples and illustrations. Each chapter provides a range of tools, frameworks and techniques designed to help you better analyse existing operations and understand ways to deal with operational challenges. Pearson, the world's learning company.

Product Specifications
Brand
PEARSON EDUCATION
Format
Paperback
ASIN
1292064463
Category
Books > Subjects > Business, Finance & Law > Management
Domain
Amazon UK
Publication Date
09 November 2020
Listed Since
10 April 2016

Barcode

No barcode data available

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