£61.12

PEARSON EDUCATION Service Operations Management: Improving Service Delivery

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£61 today · all-time low £59 (May 2025) · usually the usual

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£70.38 £58.17 £60.83 £63.50 £66.16 £68.83 £71.49 01 January 2025 13 April 2025 24 July 2025 03 November 2025 13 February 2026

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85 days · current 125 days 112 days 82 days 5 days 0 31 63 94 125 £59-62 £62-64 £64-66 £66-68 £68-70 Days at Price

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Most common range: £62-64 (125 days, 30.6%)

Price range: £59 - £70

Price levels: 5 price ranges over 409 days

Description

Analyse and address organisational challenges using real world examples Service Operations Management, 5th Edition, by Robert Johnston et al. is a market-leading text on service operations management and provides a clear understanding of how service performance can be improved in organisations. This textbook applies underlying theories to the real world challenges faced by service operations managers on a daily basis, by providing a diverse range of examples and illustrations. Each chapter provides a range of tools, frameworks and techniques designed to help you better analyse existing operations and understand ways to deal with operational challenges. Pearson, the world's learning company.

Product Specifications

Format
Paperback
Domain
Amazon UK
Publication Date
09 November 2020
Listed Since
10 April 2016

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