£85.00

The Stationery Office ITIL Service Strategy

Name: ITIL Service Strategy
Brand: The Stationery Office
Price: 85.0 GBP
Availability: InStock

Subjects

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Description

This volume provides guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions.

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New

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Product Specifications

Brand: The Stationery Office
Format: paperback
ASIN: 0113310455
Category: Books > Subjects
Domain: Amazon UK
Release Date: 30 May 2007
Listed Since: 02 May 2007

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The Stationery Office ITIL Service Strategy

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