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The Stationery Office ITIL Foundation: ITIL 4 Edition

Amazon

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£132.13 £75.00 £87.46 £99.93 £112.39 £124.86 £137.32 26 July 2026 17 August 2026 08 September 2026 30 September 2026 22 October 2026
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Price distribution over 89 days • 5 price ranges

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35 days · current 27 days 22 days 1 day 4 days 0 9 18 26 35 £80-91 £91-101 £101-111 £111-122 £122-132 Days at Price

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Most common range: £80-91 (35 days, 39.3%)

Price range: £80 - £132

Price levels: 5 price ranges over 89 days

Description

ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. ITIL Foundation is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organizations activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.

Product Specifications

Format
paperback
Domain
Amazon UK
Release Date
18 February 2019
Listed Since
07 January 2019

Barcode

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