The Stationery Office ITIL Service strategy

ITIL V3 Service Operation (Managing Professional)

The Stationery Office

ITIL Service Strategy

The Stationery Office

ITIL Service Transition

The Stationery Office

ITIL V3 Service Transition (Managing Professional)

The Stationery Office

ITIL Service Design

ITIL Continual Service Improvement

ITIL Foundation: ITIL 4 Edition

The Stationery Office Ltd

ITIL Version 3 at a Glance: Information Quick Reference

Springer

Ten Steps to ITSM Success: A Practitioner’s Guide to Enterprise IT Transformation

Itgp

Delivering ITSM for Business Maturity: A Practical Framework (Emerald Points)

emerald PUBLISHING

Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation

IGI Global

The Journey to Service Excellence

New Generation Publishing

The Operational Excellence Library; Mastering IT Service Level Agreements

Strategic IT Governance and Performance Frameworks in Large Organizations

Business Science Reference

Information Technology Governance and Service Management: Frameworks and Adaptations (Premier Reference Source)

Information Science Reference

Successful Service Operations Management

South-Western

Strategic IT Governance and Performance Frameworks in Large Organizations (Advances in Business Information Systems and Analytics)

IGI Global

IT Strategy: Making IT Fit for the Digital Transformation

Springer

Data as a Service: A Framework for Providing Reusable Enterprise Data Services

Wiley-Blackwell

Strategic Management of Professional Service Firms: Theory and Practice

Springer

Service Operations Management: A Strategic Perspective

Red Globe Press

Service Design (French Translation) Book

The Stationery Office

Service Operations Management

Society Publishing

Maximizing Management Performance and Quality with Service Analytics

IGI Global