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£137.45
Routledge - Current Issues in Hospitality and Tourism Satisfaction
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Description
Key Features
Explore expert strategies for managing customer satisfaction through both short-term and long-term perspectives.
Gain new and effective approaches to understanding service quality across all hospitality and tourism sectors.
Provides practical tools for hospitality and tourism faculty and students to enhance academic learning.
Offers industry professionals actionable insights for improving service management and quality control.
Stay ahead of changing customer expectations with contemporary research and development insights.
Product Specifications
- Brand
- Routledge
- Format
- hardcover
- ASIN
- 0789024330
- Domain
- Amazon UK
- Release Date
- 03 September 2004
- Listed Since
- 07 January 2007
Barcode
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