£137.45

Routledge - Current Issues in Hospitality and Tourism Satisfaction

Name: Routledge - Current Issues in Hospitality and Tourism Satisfaction
Brand: Routledge
Price: 128.8 GBP
Availability: InStock

Economics

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Most common price: £137 (22 days, 52.4%)

Price range: £129 - £137

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Description

Keep pace with evolving customer service expectations in a rapidly changing industry. In Current Issues and Development in Hospitality and Tourism Satisfaction, experts examine modern customer satisfaction strategies and their long-term and short-term results. This book provides new and effective approaches to understanding how guests perceive service and how to provide high-quality experiences at every level of the industry. This resource is designed for hospitality and tourism faculty, students, and industry professionals. It serves as a practical guide for those looking to improve service management and implement better quality control. By studying these expert insights, readers can learn to better anticipate guest needs and adapt to new trends in the hospitality and tourism sectors.

Key Features

Explore expert strategies for managing customer satisfaction through both short-term and long-term perspectives.

Gain new and effective approaches to understanding service quality across all hospitality and tourism sectors.

Provides practical tools for hospitality and tourism faculty and students to enhance academic learning.

Offers industry professionals actionable insights for improving service management and quality control.

Stay ahead of changing customer expectations with contemporary research and development insights.

Product Specifications

Brand: Routledge
Format: Hardcover
ASIN: 0789024330
Category: Books > Subjects > Business, Finance & Law > Economics
Domain: Amazon UK
Release Date: 03 September 2004
Listed Since: 07 January 2007

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Routledge - Current Issues in Hospitality and Tourism Satisfaction

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