CRM Practices in Indian Star Hotels: Integrating Customer relationship management in hotel Operations - Image 1

£68.00

It has never been this cheap. We have no record of a lower price.

£68 today · cheaper than every other day in the last 3 months

LAP Lambert Academic Publishing CRM Practices in Indian Star Hotels: Integrating Customer relationship management in hotel Operations

Name: CRM Practices in Indian Star Hotels: Integrating Customer relationship management in hotel Operations
Brand: LAP Lambert Academic Publishing
Price: 68.0 GBP
Availability: InStock

Accounting

Price data last checked 54 day(s) ago - refreshing...

View at Amazon

We'll watch every seller, every day. One email when your price arrives.

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 37 days · 37 data points (no recent data)

Historical

Generating forecast…

View at Amazon ↗

Accounting

Price data last checked 54 day(s) ago - refreshing...

NEW HERE?

Amazon shows you one price. We show you all of them.

Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.

WHAT'S ON THIS PAGE

↑ Price chart
when this has been cheap or pricey

↑ Forecast
where the price is heading next

↓ Statistics
all-time high & low, recent range

↑ Price alert
name your number, we'll email you

Price Distribution

Price distribution over 37 days • 1 price levels

Days at Price

Price Analysis

Most common price: £68 (37 days, 100.0%)

Price range: £68 - £68

Price levels: 1 different prices over 37 days

Description

Targeting,acquiring and retaining the "right" customers is at the core of many successful service firms.This book emphasize the importance of focusing carefully on desirable,loyal customers within the chosen segments and then taking pains to strengthen their loyalty through well-conceived relationship marketing strategies. The objective is to build relationships and to develop loyal customers who will do a growing volume of business with the firm in the future.Building relationships is a challenge, especially when a firm has vast numbers of customers who interact with the firm in many different ways, from email and websites to call centers and face to face interactions.When customer relationship management(CRM) systems are implemented well, they provide managers with the tools to understand their customers and tailor their service, cross-selling, and retention efforts, often on e one-on -one basis. Business today feels the necessity to constantly serve their customers for long –run sustainability. Therefore, companies are monitoring and directing all the functional departments towards one goal-customer retention.This book ighlighted the functional role of indian hotels.

Product Specifications

Brand: LAP Lambert Academic Publishing
Format: paperback
ASIN: 3846510092
Category: Books > Subjects > Business, Finance & Law > Accounting
Domain: Amazon UK
Release Date: 14 November 2011
Listed Since: 15 November 2011

Barcode

No barcode data available

It has never been this cheap. We have no record of a lower price.

LAP Lambert Academic Publishing CRM Practices in Indian Star Hotels: Integrating Customer relationship management in hotel Operations

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Customer Relationship Management: Marketing Management

Customer Relationship Management: Tool and Applications

Strategy to Customer Loyalty: Building CSR & Service Quality

Realities of CRM in Multinational Corporation: CRM, Relationship Marketing, CRM System, eBusiness application

Performance Management and Measurement: A Hospitality Industry Context: A Hospitality Industry Context

Customer Relationship Management: in Selected Service Sector Organizations

Pratiche di gestione delle relazioni con i clienti (CRM) e ritenzione dei clienti: Una prospettiva dell'industria alberghiera

Electronic Customer Relationship Management in Jordan Mobile Service: Conceptual Development, Research Tools, CRM Performance in Mobile Service, Customer Loyalty, Antecedent Factors of CRM

CRM System and Cross Selling in Indian Banking Industry: A Study on Effectiveness of Customer Relationship Management System for Cross Selling in Changing Banking Environment

Retailing Strategy: Products & Customer Services Perspective

Customer Loyalty In Retail Banking: The Effect Of Service Quality, Perceived Customer Value, Satisfaction And Customer Loyalty In Retail Banking

Customer Perceived Value, Personality and Behavioral Intentions: Insights into the Effect of Customer Personality Traits on Perception of Value and Behavioral Intentions

Customer Relationship Management

Winning at Unorganized Retail: An Indian Perspective and Experiences: Defining Relationship and Measuring Impact of different SERVQUAL aspects on Customers and Conventional Retailing of India

Customer Relationship Management (CRM)

Customer Relationship Management in Banking Industry

Hotel and Resort Management Strategies

Customer Satisfaction In Organized Retailing: A practical book to know customer satisfaction factors in the retail sector

Customer Satisfaction Perceptive: "Customers Satisfaction Attributes in Service Sector: A Comparative Study between Indain Banks and Insurance"

Customer Relationship Marketing: Theoretical And Managerial Perspectives

Branding in Organized Retailing: A Customer Perspective: Brand Recognition by Customers

Customer Experience and Loyalty: Unconscious Management

Hotel Front Office Management: A Text Book

Customer Loyalty and Success

It has never been this cheap. We have no record of a lower price.

LAP Lambert Academic Publishing CRM Practices in Indian Star Hotels: Integrating Customer relationship management in hotel Operations

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Customer Relationship Management: Marketing Management

Customer Relationship Management: Tool and Applications

Strategy to Customer Loyalty: Building CSR & Service Quality

Realities of CRM in Multinational Corporation: CRM, Relationship Marketing, CRM System, eBusiness application

Performance Management and Measurement: A Hospitality Industry Context: A Hospitality Industry Context

Customer Relationship Management: in Selected Service Sector Organizations

Pratiche di gestione delle relazioni con i clienti (CRM) e ritenzione dei clienti: Una prospettiva dell'industria alberghiera

Electronic Customer Relationship Management in Jordan Mobile Service: Conceptual Development, Research Tools, CRM Performance in Mobile Service, Customer Loyalty, Antecedent Factors of CRM

CRM System and Cross Selling in Indian Banking Industry: A Study on Effectiveness of Customer Relationship Management System for Cross Selling in Changing Banking Environment

Retailing Strategy: Products & Customer Services Perspective

Customer Loyalty In Retail Banking: The Effect Of Service Quality, Perceived Customer Value, Satisfaction And Customer Loyalty In Retail Banking

Customer Perceived Value, Personality and Behavioral Intentions: Insights into the Effect of Customer Personality Traits on Perception of Value and Behavioral Intentions

Customer Relationship Management

Winning at Unorganized Retail: An Indian Perspective and Experiences: Defining Relationship and Measuring Impact of different SERVQUAL aspects on Customers and Conventional Retailing of India

Customer Relationship Management (CRM)

Customer Relationship Management in Banking Industry

Hotel and Resort Management Strategies

Customer Satisfaction In Organized Retailing: A practical book to know customer satisfaction factors in the retail sector

Customer Satisfaction Perceptive: "Customers Satisfaction Attributes in Service Sector: A Comparative Study between Indain Banks and Insurance"

Customer Relationship Marketing: Theoretical And Managerial Perspectives

Branding in Organized Retailing: A Customer Perspective: Brand Recognition by Customers

Customer Experience and Loyalty: Unconscious Management

Hotel Front Office Management: A Text Book

Customer Loyalty and Success