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LAP Lambert Academic Publishing Customer Experience and Loyalty: Unconscious Management

Name: Customer Experience and Loyalty: Unconscious Management
Brand: LAP Lambert Academic Publishing
Price: 75.0 GBP
Availability: InStock

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Price range: £75 - £75

Price levels: 1 different prices over 55 days

Description

A successful customer experience strategy starts with an aspiration centered on what matters to customers and empowering frontline workers to deliver. Almost every successful company recognizes that it is in the customer-experience business. Organizations committed to this principle are as divers as the online retail giant Amazon; The Walt Disney Company, from its earliest days operating in a small California studio; and the US Air Force, which uses an exotic B2B-like interface to provide close air support for ground troops under fire. Conversely company that are not attuned to a customer-driven marketplace are remarkably easy to spot. Consider the traditional US taxi industry, which is facing significant new competition from the liked of Lyft and Uber. Customer-service standouts clearly understand that this is central to their success as businesses.

Product Specifications

Brand: LAP Lambert Academic Publishing
Format: paperback
ASIN: 6200081174
Category: Books > Subjects > Business, Finance & Law > Management
Domain: Amazon UK
Release Date: 18 June 2019
Listed Since: 12 July 2019

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It has never been this cheap. We have no record of a lower price.

LAP Lambert Academic Publishing Customer Experience and Loyalty: Unconscious Management

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It has never been this cheap. We have no record of a lower price.

LAP Lambert Academic Publishing Customer Experience and Loyalty: Unconscious Management

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Customer Loyalty in Small Companies: A case study approach

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