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LAP Lambert Academic Publishing Solving The Customer-Experience Puzzle: A Guidebook For Leaders: Management

Name: Solving The Customer-Experience Puzzle: A Guidebook For Leaders: Management
Brand: LAP Lambert Academic Publishing
Price: 76.0 GBP
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Description

The spectrum of customers served by any government agency presents a puzzle of personal profiles, each with needs that evolve during life journeys that span years, career changes, and shifting economic, social, and family circumstances. Across the public sector, leaders increasingly recognize the rationale for improving customer experience —enhanced ability to achieve agency missions, outperformance in meeting budget goals, and more engaged employees. Yet we find many governmentleaders stumbling as they address how to unearth poor customer experiences, improve them, and piece together a complete picture of their customers and the elements of a culture to sustain improvement over time.

Product Specifications

Brand: LAP Lambert Academic Publishing
Format: paperback
ASIN: 6200313237
Category: Books > Subjects > Business, Finance & Law > Management
Domain: Amazon UK
Release Date: 09 October 2019
Listed Since: 03 November 2019

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LAP Lambert Academic Publishing Solving The Customer-Experience Puzzle: A Guidebook For Leaders: Management

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It has never been this cheap. We have no record of a lower price.

LAP Lambert Academic Publishing Solving The Customer-Experience Puzzle: A Guidebook For Leaders: Management

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Price Distribution

Price Analysis

Description

Product Specifications

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Similar Products You Might Like

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