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Price Distribution

Price distribution over 34 days • 3 price levels

Days at Price

Current Price

Price Analysis

Most common price: £278 (18 days, 52.9%)

Price range: £153 - £278

Price levels: 3 different prices over 34 days

Description

Research in the field of service quality and consumer behavior has developed in many dimensions in the past decade. A number of models have been developed to determine the factors leading to satisfaction; however, within the past few years, scholars have proved that satisfaction is not sufficient to leave a strong mark in the minds of the customers. Service quality and customer delight have been the buzzwords in the business world in recent times as scholars have proven that customer delight is the key to customer retention. Global Observations on the Interplay Between Service Quality and Customer Delight considers how companies around the world in a cross-cultural environment are dealing with service quality and customer delight and proposes a global outlook on the current trends, tactics, and opportunities. Covering key topics such as buyer funnels, consumer dissonance, and digital solutions, this reference work is ideal for business owners, managers, industry professionals, researchers, scholars, practitioners, academicians, instructors, and students.

Product Specifications

Format: hardcover
ASIN: 1668458535
Category: Books > Subjects > Business, Finance & Law > Economics
Domain: Amazon UK
Release Date: 20 January 2023
Listed Since: 12 October 2022

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Global Observations on the Interplay Between Service Quality and Customer Delight

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Description

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This is the usual price. Wait for it to drop, or tell us your number.

Global Observations on the Interplay Between Service Quality and Customer Delight

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Kundenorientierte Unternehmensführung: Kundenorientierung - Kundenzufriedenheit - Kundenbindung

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Augmented Customer Strategy: CRM in the Digital Age (Innovation, Entrepreneurship and Management)

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