Salesforce Field Service: A Beginner’s Guide to Creating, Managing, and Automating Field Service - Image 1

£37.97

Apress Salesforce Field Service: A Beginner’s Guide to Creating, Managing, and Automating Field Service

Name: Salesforce Field Service: A Beginner's Guide to Creating, Managing, and Automating Field Service
Brand: Apress
Price: 38.07 GBP
Availability: InStock

Managers' Guides to Computing

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Most common price: £38 (55 days, 93.2%)

Price range: £38 - £38

Price levels: 2 different prices over 59 days

Description

Salesforce Field Service (formerly Field Service Lightning) connects customers, workforce, and products on a single platform to deliver exceptional on-site services. This book guides Field Service enthusiasts in creating, managing, and automating support with use cases and real-time examples. You will learn Salesforce Field Service which will help you better manage your customers, internal users, and field technicians. As you advance, you’ll learn the whole end-to-end life cycle of creating work orders, associating service appointments to work orders, scheduling and dispatching service appointments to field technicians, and completing the work orders. By the end of this book, you’ll be able to implement, test and deploy Salesforce Field Service for both Desktop and Mobile apps. What you’ll learn · Basics of Field Service · Field Service objects and data model · Field Service schedulingand optimization · Configuring Salesforce Field Service · Managing Salesforce Field Service capabilities · Configuring and using the Field Service Mobile App · Deploying and testing Salesforce Field Service · Salesforce Field Service KPIs and Reporting Who This Book Is for This book is for Salesforce admins, developers, and consultants who are looking to learn and implement Salesforce Field Service. A basic understanding of Salesforce is assumed. Coding or programming experience is not required.

Product Specifications

Brand: Apress
Format: paperback
ASIN: 1484295161
Category: Books > Subjects > Business, Finance & Law > E-Commerce > Managers' Guides to Computing
Domain: Amazon UK
Release Date: 01 November 2023
Listed Since: 03 April 2023

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Apress Salesforce Field Service: A Beginner’s Guide to Creating, Managing, and Automating Field Service

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