£107.03

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MACMILLAN The Psychology of Customer Care: A Revolutionary Approach

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Last 56 days · 56 data points (no recent data)

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£110.27 £106.71 £107.48 £108.26 £109.04 £109.82 £110.59 23 July 2026 05 August 2026 19 August 2026 02 September 2026 16 September 2026
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Price distribution over 56 days • 4 price levels

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11 days · current 4 days 29 days 12 days 0 7 15 22 29 £107 £108 £109 £110 Days at Price

Price Analysis

Most common price: £109 (29 days, 51.8%)

Price range: £107 - £110

Price levels: 4 different prices over 56 days

Description

This book breaks new ground on customer care. Drawing on the author's international experience and research, it provides new insights into helping customers make the best use of their time when dealing with YOUR organisation. Guidance is given on 'time shaping' for optimum customer satisfaction. Critical time care factors for industries as diverse as banks, airlines, hotels, supermarkets, are defined together with many tips on how to steal a march on competitors by this revolutionary and practical approach to customer care.

Product Specifications

Format
paperback
Domain
Amazon UK
Release Date
20 January 1992
Listed Since
10 August 2016

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