Developing Knowledge-Based Client Relationships: Leadership in Professional Services - Image 1

£26.50

Routledge Developing Knowledge-Based Client Relationships: Leadership in Professional Services

Name: Developing Knowledge-Based Client Relationships: Leadership in Professional Services
Brand: Routledge
Price: 26.5 GBP
Availability: InStock

Customer Services

About as cheap as it gets. The only time it was cheaper was 2 months ago.

£27 today · all-time low £26 (Apr 2026) · usually the usual

NEW HERE?

Amazon shows you one price. We show you all of them.

Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.

WHAT'S ON THIS PAGE

↓ Price chart
when this has been cheap or pricey

↓ Forecast
where the price is heading next

↓ Statistics
all-time high & low, recent range

↑ Price alert
name your number, we'll email you

Price History & Forecast

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 53 days · 53 data points (no recent data)

Historical

Generating forecast…

Price Distribution

Price distribution over 53 days • 4 price levels

Days at Price

Current Price

Price Analysis

Most common price: £27 (21 days, 39.6%)

Price range: £26 - £29

Price levels: 4 different prices over 53 days

Description

Developing Knowledge-Based Client Relationships, Second Edition, shows organizations how to lead their key clients into lasting, profitable, high-value relationships. Building on the powerful, tested principles of knowledge-based client relationships, Ross Dawson provides clear and extremely practical approaches for all professional and knowledge-based firms on how to create unique value for both clients and themselves. Detailed case studies across a wide variety of professional services industries offer valuable insights into world leading practice in the field. He examines key client programs, and how to create deeper knowledge-based relationships through these. He discusses in detail the collaborative technologies available today and how they can be used in client relationships, along with managing portfolios of communications channels. He also discusses firm-wide relationship management, leading relationship teams, and value-based pricing for knowledge-based client relationships. This is done by presenting underlying theoretical framework, a variety of tools for structuring relationships and presenting knowledge to clients, and numerous case studies and examples of firms which have implemented these concepts successfully.

Product Specifications

Brand: Routledge
Format: paperback
ASIN: 0750678712
Category: Books > Subjects > Business, Finance & Law > Sales & Marketing > Customer Services
Domain: Amazon UK
Release Date: 20 May 2005
Listed Since: 09 December 2006

Barcode

No barcode data available

Routledge Developing Knowledge-Based Client Relationships: Leadership in Professional Services

About as cheap as it gets. The only time it was cheaper was 2 months ago.

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Developing Knowledge-Based Client Relationships: Leadership in Professional Services

Knowledge and Practice in Business and Organisations (Routledge Advances in Organizational Learning and Knowledge Management)

Relationship Marketing in the Digital Age (Routledge Studies in Marketing)

Complex Responsive Processes in Organizations: Learning and Knowledge Creation (Complexity and Emergence in Organizations)

Knowledge and Practice in Business and Organisations (Routledge Advances in Organizational Learning and Knowledge Management)

Managing Business Relationships, 3rd Edition

Leveraging AI for Effective Digital Relationship Marketing

Beyond Exchange: Revisiting Leadership as a Relationship (Contemporary Perspectives on Relationship-Based Leadership)

Knowledge Management Handbook: Collaboration and Social Networking, Second Edition

Strategic Customer Management: Integrating Relationship Marketing and CRM

The Relational Lens: Understanding, Managing and Measuring Stakeholder Relationships

Relationship Marketing in the Digital Age (Routledge Studies in Marketing)

Relationship Marketing: A Consumer Experience Approach (SAGE Advanced Marketing Series)

Geschäftsbeziehungsmanagement

Customer Relations (Business Issues, Competition and Entrepreneurship)

Kogan Page Relationship Management in Banking - Textbook

Knowledge Management and AI in Society 5.0 (Routledge Focus on Business and Management)

Managing Market Relationships: Methodological and Empirical Insights

Communication and Organizational Knowledge: Contemporary Issues for Theory and Practice (Routledge Communication Series)

Complex Responsive Processes in Organizations: Learning and Knowledge Creation (Complexity and Emergence in Organizations)

Facilitating interpersonal Relationships in the Classroom: The Relational Literacy Curriculum

The Relational Economy: Geographies of Knowing and Learning

Professionelles Partnermanagement im Lösungsvertrieb: In 35 Schritten zur nachhaltig erfolgreichen Geschäftsbeziehung

Leading with Knowledge: The Nature of Competition in the 21st Century (Applications; 1)