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£131.90
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£132 today · cheaper than every other day in the last 3 months
Routledge Measuring Service Performance - Routledge Research Guide
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Price distribution over 60 days • 1 price levels
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Most common price: £132 (60 days, 100.0%)
Price range: £132 - £132
Price levels: 1 different prices over 60 days
Description
Key Features
Practical research methods tailored for the tertiary sector and service industry quality assessment.
Gower Applied Research framework provides systematic approaches to measuring customer satisfaction.
Addresses service quality gaps with evidence-based management decision-making strategies.
Guides researchers and managers through complex quality evaluation and performance measurement.
Product Specifications
- Brand
- Routledge
- Format
- hardcover
- ASIN
- 1472411919
- Category
- Books > Subjects > Business, Finance & Law > Management > Human Resources > Appraisals & Evaluations
- Domain
- Amazon UK
- Release Date
- 21 March 2014
- Listed Since
- 03 September 2013
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