LAP Lambert Academic Publishing Customer Service in the 21st Century

A Practical Approach to Customer Service: Understanding Customer Service Representation

LAP Lambert Academic Publishing

Strategic Operations Management: Operations Management In The 21st World

LAP Lambert Academic Publishing

Technology and Creativity in the 21st Century: An evolution

LAP Lambert Academic Publishing

Management of Intellectual Stress in Modern Service Firms

LAP Lambert Academic Publishing

The Global Economic Transformations Of The 21st Century

LAP Lambert Academic Publishing

Recruitment, Selection And Retention: A Practical Approach for the 21st Century

LAP Lambert Academic Publishing

Managing Consumers in Hospitality Service Situations: Managing Service Failure & Recovery

LAP Lambert Academic Publishing

Understanding The Use of Technology-Based Self Service: The Consumers? Point of View

LAP Lambert Academic Publishing

CUSTOMER CARE-SPECIFIC ATTRIBUTES IN BANK PERFORMANCE

LAP Lambert Academic Publishing

AN INNOVATIVE TRAINING MODEL FOR SUCCESSFUL LEAN MANUFACTURING: Training for the 21st Century

LAP Lambert Academic Publishing

Corporate Social Responsibility

LAP Lambert Academic Publishing

Effects of Service Quality And Satisfaction on Loyalty: Service Quality, Satisfaction and Service Loyalty

LAP Lambert Academic Publishing

Customer Relationship Management Practices in Consumer Durable Goods: CRM in Consumer Durable White goods customers

LAP Lambert Academic Publishing

Customer Relationship Management: A Dyadic Exploration in Select Banks

LAP Lambert Academic Publishing

CUSTOMER SERVICES AND SATISFACTION IN BANKING SECTOR: AN EMPIRICAL STUDY ON INDIAN CONTEXT

LAP Lambert Academic Publishing

Emotional Intelligence in Services Marketing: Emotional Marketing

LAP Lambert Academic Publishing

Customer satisfaction for Banking Services - A comparative Analysis

LAP Lambert Academic Publishing

Introduction to Technology and Social Media Platforms: A Primer for Humans of 21st Century and Beyond

LAP Lambert Academic Publishing

Customer Engagement in Social Media: Understanding the Antecedents and Consequences

LAP Lambert Academic Publishing

Entreprenurship in the 21st century: A Training guide on Entreprenureship studies for small and medium scale Development and management

LAP Lambert Academic Publishing

Predicting Churning Bank Customers

LAP Lambert Academic Publishing

Mobile Services From Customer Perceptive

Route to Customer Satisfaction is Through Employees: Impact of Management Practices

LAP Lambert Academic Publishing

CONSUMER BEHAVIOUR: MARKETING

LAP Lambert Academic Publishing