£58.00

VDM Verlag IMPLEMENTATION OF ERP SYSTEMS IN HIGHER EDUCATION: RELATIONSHIP BETWEEN MODES OF PARTICIPATION AND SATISFACTION WITH IMPLEMENTATION OF ENTERPRISE RESOURCE PLANNING SYSTEM IN HIGHER EDUCATION

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Description

Participants of the study were 194 higher education employees from colleges and universities in the United States who have participated in a specified enterprise resource planning system implementation. Various modes of participation (Barki & Hartwick, 1994; Cotton et al., 1988; Hinckley, 1978; Nutt, 1986) were identified and an instrument was created to determine the relationship between the various modes (Hinckley, 1978) and satisfaction with product (Doll & Torkzadeh, 1988) during an implementation of a specified enterprise resource planning system in higher education. When evaluating the 32 ways that employees could participate in an enterprise resource planning system implementation, employees rated their top three activities as (a) team membership, (b) implementation planning, and (c) attending training sessions. These findings suggest an importance of implementation planning, teamwork, training and communication during an enterprise resource system implementation.

Product Specifications

Format
paperback
Domain
Amazon UK
Release Date
01 July 2009
Listed Since
06 July 2009

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