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Information Science Reference Cases on Managing E-Services (Premier Reference Source)

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Description

After the first wave of e-commerce and e-business implementations, we are witnessing an e-services paradigm shift in the way businesses, governments and consumers are using Internet-based technologies and mobile communications to innovate and produce new products and services. Cases on Managing E-Services presents a wide range of real-life case studies in e-services in fields such as e-libraries, e-medicine, and e-insurance. Providing concrete examples of successes and pitfalls of e-services management, this unprecedented scholarly contribution also offers a much-needed definition and typology of e-services and their main characteristics through theoretical papers and case studies.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
31 October 2008
Listed Since
07 May 2008

Barcode

No barcode data available

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