£93.14

MACMILLAN Strategy in Airline Loyalty: Frequent Flyer Programs

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Description

This comprehensive book explores the evolution and strategy of frequent flyer programs from their origins as marketing tools to their current role as financial powerhouses. Combining rigorous academic research with real-world insights and business examples, it examines the key drivers shaping airline loyalty marketing today. The work covers diverse perspectives including behavioural economics, revealing both the catalysts for industry change and the strategic options available to airlines, along with the underlying trade-offs they must navigate. Essential reading for professionals in aviation, marketing, and business strategy seeking to understand how loyalty programs create competitive advantage and drive revenue in the modern airline industry.

Key Features

Strategy in Airline Loyalty combines academic research with extensive real-world business examples and insights from the airline industry.

The book traces how frequent flyer programs evolved from simple marketing programs into major financial operations for airlines.

It examines key drivers and behavioural economic factors that shape modern airline loyalty marketing strategy and consumer decision-making.

The work identifies strategic options and trade-offs available to airlines when designing and managing their frequent flyer programs.

Published by Palgrave Macmillan, this resource serves management professionals and business strategists in the aviation sector.

Product Specifications

Format
hardcover
Domain
Amazon UK
Release Date
23 October 2017
Listed Since
03 June 2017

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