Customer Care Manual For Entrepreneurs: Towards Customer Satisfaction and Sustainable Organisations - Image 1

£47.00

LAP Lambert Academic Publishing Customer Care Manual For Entrepreneurs: Towards Customer Satisfaction and Sustainable Organisations

Name: Customer Care Manual For Entrepreneurs: Towards Customer Satisfaction and Sustainable Organisations
Brand: LAP Lambert Academic Publishing
Price: 47.0 GBP
Availability: InStock

Balanced Scorecard

Price data last checked 11 day(s) ago - will refresh soon

View at Amazon

We'll watch every seller, every day. One email when your price arrives.

It has never been this cheap. We have no record of a lower price.

£47 today · cheaper than every other day in the last 3 months

NEW HERE?

Amazon shows you one price. We show you all of them.

Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.

WHAT'S ON THIS PAGE

↓ Price chart
when this has been cheap or pricey

↓ Forecast
where the price is heading next

↓ Statistics
all-time high & low, recent range

↑ Price alert
name your number, we'll email you

Price History & Forecast

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 80 days · 80 data points (no recent data)

Historical

Generating forecast…

Price Distribution

Price distribution over 80 days • 1 price levels

Days at Price

Price Analysis

Most common price: £47 (80 days, 100.0%)

Price range: £47 - £47

Price levels: 1 different prices over 80 days

Description

Customer care is the positive personal or corporate attitude, behaviour and actions, that are developed and practised by individuals/institutions while interacting and exchanging innovative products and services for a monetary or non-monetary consideration, that meet the customers’ needs and wants geared to making them delighted, satisfied and eventually sustaining the entrepreneur’s venture (Mwirumubi,2011). In conclusion, positive customer treatment by the entrepreneurs contributes to sustainable customer-entrepreneur-relationships and the management of sustainable entrepreneurial ventures. This was justified by the empirical analysis, which revealed that, out of a sample size of 395 respondents, 89.9% stated the need for customer care, 3.8% said there was no need, while 6.3% never commented. It further noted that 90 (23%) customers and 85 (22%) entrepreneurs indicated their dire need to rehabilitate, start and operate viable and sustainable organisations to the satisfaction of their customers, lacked comprehensive guidelines in form of a reference manual.

Product Specifications

Brand: LAP Lambert Academic Publishing
Format: paperback
ASIN: 6204198416
Category: Books > Subjects > Business, Finance & Law > Management > Balanced Scorecard
Domain: Amazon UK
Release Date: 20 August 2021
Listed Since: 14 September 2021

Barcode

No barcode data available

LAP Lambert Academic Publishing Customer Care Manual For Entrepreneurs: Towards Customer Satisfaction and Sustainable Organisations

It has never been this cheap. We have no record of a lower price.

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Customer Satisfaction Perceptive: "Customers Satisfaction Attributes in Service Sector: A Comparative Study between Indain Banks and Insurance"

Retailing Strategy: Products & Customer Services Perspective

Customer Service in Pakistan: A Qualitative Analysis of the Service Sector

Customer Satisfaction In Organized Retailing: A practical book to know customer satisfaction factors in the retail sector

Physical Distribution Analysis : For Customer Service and Satisfaction

The impact of E-Marketing Practices on Marketing Performance: A Small Business Enterprises Context

An exploratory study of how TECHNOLOGY enhances CUSTOMER SATISFACTION

Entrepreneurship education, self efficacy and intentions

Entrepreneurial strategic practices: Investigating strategic practices and corporate entrepreneurship in selected high-tech companies in Malaysia

Strategic planning and entrepreneurship in SMEs: Concepts and methods

Corporate Environmental Reporting in Kenya and its Link to Corporate Financial Performance: Sustainability Reporting in Kenya

Realities of CRM in Multinational Corporation: CRM, Relationship Marketing, CRM System, eBusiness application

CSR & Sustainability In Agribusiness In Ethiopia

Customer Citizenship Behaviour: Antecedents and Consequences: How to Elicit and Sustain Customers' Extra-Role Behaviours

Engaging Stakeholders in the Designing of a Service: A Case Study in the B2B Service Context

Entrepreneurship: Concepts, Process and Development

Predicting Sustainable Corporate Entrepreneurship

Customer Involvement in New Service Development in Telecommunications

Employees' Nonverbal Communication Cues and Satisfaction: Among Hotel Customers

Development of a “Sustainability Business Model”: Integrating economic, social and environmental imperatives

Entrepreneurial Success in Small Scale Enterprises

Upravlenie klientskoy bazoy telekommunikatsionnoy kompanii: Effektivnyy menedzhment klientov

Customer Loyalty in Small Companies: A case study approach

Sustainable Human Resource Management: Expanding Horizons of HRM